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News OIG Issues a Report Recommending Improvements in MassHealth’s Personal Care Attendant Program

2/26/2020
  • Office of the Inspector General

Media Contact for OIG Issues a Report Recommending Improvements in MassHealth’s Personal Care Attendant Program

Jack Meyers

The OIG examined the administration of MassHealth’s Personal Care Attendant Program.  The report also provides updates from follow-up on recommendations from last year’s report on several aspects of the administration of the MassHealth and the Health Safety Net programs. Highlights from the MassHealth and Health Safety Net Annual Report include:

  • The importance of MassHealth obtaining the names of personal care attendants (“PCAs”) and linking those names to the MassHealth members for whom the PCAs provide services.  MassHealth does not currently know the names of any of the PCAs and as a result, cannot conduct any kind of robust program integrity for the PCA program.
  • The current PCA program’s lack of background checks on PCAs.  The OIG conducted background checks on the people working as PCAs during the first quarter of calendar year 2018 and provided the aggregate results to MassHealth.
  • The OIG’s findings and recommendations regarding MassHealth’s payment for PCAs to travel from one member’s home to another member’s home.
  • The OIG also followed up with MassHealth regarding its recommendations from fiscal year 2019 on topics including Adult Day Health, Adult Foster Care, Dental Care and Optometry.

Media Contact for OIG Issues a Report Recommending Improvements in MassHealth’s Personal Care Attendant Program

Office of the Inspector General 

The Office of the Inspector General is an independent agency that promotes good government by preventing and detecting the misuse of public funds and public property. The Office conducts confidential investigations, improves transparency in government, helps government run more effectively and educates government employees and the public.
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