- Massachusetts State Retirement Board
The retiree Benefit Verification Form mailing scheduled for this spring is being postponed to a later date while people are being asked to stay home, and until the forms can be completed and returned safely. Benefit recipients will continue to receive their monthly benefit as usual.
Please check our website www.mass.gov/retirement for updates, which will be posted as they become available.
Every two years, the State Retirement Board conducts a benefit verification process. This process is a requirement for all benefit recipients to show that you are still eligible to continue receiving benefits. Please note: You will not be required to submit a form if you retired or started receiving a benefit this year (2020).
Due to the ongoing general public health concerns the Massachusetts State Retirement Board (MSRB) offices are closed to the public and all staff until further notice. During this period, MSRB staff will work entirely remotely. As such, there will be no regular on-site presence in either MSRB office location in Boston or Springfield.
If you need to contact the MSRB, please feel free to reach out to us by email or telephone:
Email:
- SRB Main email: srb@tre.state.ma
- Communications: MSRBCommunications@tre.state.ma.us
- Survivor Benefits (report a member or survivor's death): survivorbenefits@tre.state.ma.us
- Refunds/Rollovers – Manager Diana Reyes: dreyes@tre.state.ma.us
- Buyback (Service Purchases): buyback@tre.state.ma.us
- Board Reporting: EBR@tre.state.ma.us
- Manager Tamarra Desruisseaux: tdesruisseaux@tre.state.ma.us
- Disability – Manager Chanese Brown: cbrown@tre.state.ma.us
Telephone: (617) 367-7770, then select one of the following options:
- If you have a question about a retirement payment, direct deposit, mailing address or federal tax withholding, press 1
- If you are calling about a service purchase or buyback, press 2
- If you are calling about a refund or rollover request or payment, press 4
- If you are calling to report the death of a benefit recipient, press 5
- If you have questions about disability retirement benefits, press 6
- If you have questions about regular retirement benefits, press 7
- If you are calling about an employer reporting matter, press 1
PLEASE NOTE: Due to staff working remotely, we will respond to emails and voice mails as promptly as we can.