News  Revenue Commissioner Amy Pitter Announces Major Centerpiece of DOR360 Campaign

  • Massachusetts Department of Revenue

Ann C. Dufresne

Massachusetts Revenue Commissioner Amy Pitter today announced that she will appoint a 15-member Advisory Council as part of the agency’s DOR 360 campaign to expand outreach to DOR customers and embolden citizen/business participation in shaping tax administration.

Speaking to tax professionals at the Annual Tax Conference hosted by the Massachusetts Taxpayers Foundation (MTF), Commissioner Pitter said she will engage tax practitioners, litigators, auditors, corporate and small business leaders, minority advocates and women’s and other business associations across the state to bring different perspectives to DOR  on changing tax policies and practices.

“Our goal is to hear what our customers think about DOR tax administration and alternatively use council members as a sounding board for DOR initiatives,” said Commissioner Pitter. “Members can bring their ideas or concerns directly to us on such topics as audit practices, responses to court decisions or legislation, new and proposed business practices, directives---anything that’s of broad interest to the group each member represents.”

“The announcement of this Advisory Council is another example of DOR’s commitment to providing the taxpayers of Massachusetts with outstanding customer service,” said Secretary of Administration and Finance Jay Gonzalez.  “I commend Commissioner Pitter and the team at DOR for implementing this council and look forward to the continued success of the DOR360 campaign.”

The Commissioner is inviting a variety of DOR business customers to apply for a seat on the Advisory Council and will post the application on DOR' website.  Members of the Council will meet quarterly and also serve on working groups through-out the year. Commissioner Pitter will appoint members of the Advisory Council in December.

“The Advisory Council gives Massachusetts businesses and those who represent individual taxpayers a good opportunity to collaborate directly with DOR on issues and concerns that directly impact their bottom line,” said Michael J. Widmer, President of MTF.

In addition to the Advisory Council, DOR has also implemented other DOR360 initiatives in response to suggestions from DOR customers such as an alternative program for settling tax disputes and a new more inclusive method in seeking taxpayer comments on revising tax policies.

  • Massachusetts Department of Revenue  

    The Massachusetts Department of Revenue manages state taxes and child support. We also help cities and towns manage their finances.
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