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OLPA: how to reach us

When life changes, OLPA is here to help.

Our team of Commonwealth employees is here to support you with your leave needs.

Reach out

The best and easiest way to get in touch is through our self-service online portal available 24 hours per day, 7 days a week: 

Start or track your leave case here.

Download our portal user guide here.

Stay in touch

You can also contact us by phone or email. Our office is open 7am – 5pm Eastern Time, with phone lines open from 7am - 4pm Eastern Time, Monday through Friday.

Call: (617) 362-3626

Email: OLPA@mass.gov

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If you have questions about HR, payroll, and insurance needs, reach out to your Agency's Leave of Absence Liaison: 

Find your Commonwealth Leave Liaison.

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The Office of Leave Planning Assistance (OLPA) is part of the Human Resources Division (HRD) and serves employees across the Commonwealth’s Executive Department. Our team is made up of fellow Commonwealth employees, just like you, ready to guide you through your leave options. We’ll work with you to explore what’s possible before reviewing and deciding on your leave request.

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