On June 3, 2016, Governor Baker signed into law “An Act to Improve Public Records,” enhancing public access to information. The DTC encourages you to use the form below to make a public records request in order to ensure the most expeditious and accurate response to your request. Otherwise, written requests may be delivered to the DTC by hand, mail, email, or fax. While public record requests may be made orally in person to the DTC’s Primary Records Access Officer (RAO), such requests may not be the subject of an appeal. Telephone requests may be accepted at the discretion of the RAO.