Community Access Monitor Training

The Community Access Monitor Program trains you to survey buildings for accessibility. You will use your skills to advocate for compliance with various rules and regulations.

Since the creation of the Community Access Monitor Project in 1985, approximately 12,000 people have been trained by the Massachusetts Office on Disability to survey buildings for accessibility and to advocate for compliance. Over 2,000 people have been certified as Community Access Monitors.

Initially, the Community Access Monitor Project emphasized the enforcement of the Architectural Access Board's Rules and Regulations. Now, with the federal Americans with Disabilities Act in effect, requirements for access have broadened to include communication and programmatic as well as architectural accessibility. As the scope of accessibility legislation has broadened, so has the role of the Community Access Monitor.

The workbook provided at these trainings contains information on access legislation and provides a step-by-step process for conducting assessments and encouraging voluntary compliance with the Americans with Disabilities Act and the Architectural Access Board Rules and Regulations.


At this time, CAM trainings are being conducted virtually.

If you are interested in hosting a CAM training, see the "Getting Involved" Section on who and how to contact.

  • Typically, the virtual trainings run from 9:30 a.m. - 2:30 p.m. for 2 consecutive or non-consecutive days. Registration is required.  
  • Typically, the in-person training courses run from 9 a.m. - 3 p.m. for two back-to-back days. Registration is required.


This information is updated regularly, so please check back often.

March 2022 Update:

We have scheduled 3 virtual CAM trainings this year to be held throughout the Commonwealth. Trainings will be held in June, September and November.

If you are interested in attending a CAM training this season and want to be notified about them, please email Ashley Santana at

CAM Training - June
Date: Wednesday, June 8th and Wednesday, June 15th
Time: 9am-2pm
Location: Virtual on Zoom
Host: Newton Commission On Disability

CAM Training - September
Date: Tuesday, September 13th and Wednesday, September 21st
Time: 9:30am-2:30pm
Location: Virtual on Zoom
Host: Acton Commission On Disability

CAM Training - November
Date: Wednesday, November 2nd and Thursday, November 3rd
Time: 9:30am-2:30pm
Location: Virtual on Zoom
Host: Pittsfield Commission On Disability, AD-Lib Center for Independent Living


Architectural, communication, programmatic, and policy barriers prevent people from participating fully in society. People with disabilities can't assume they can use common public places, such as stores, banks, offices, and restaurants. They can't always take part in ordinary activities like working, getting an education, visiting friends, and attending community events. Most non-disabled people take these freedoms for granted.

Accessibility means much more than ramps for wheelchair access. People can have all types of disabilities, ranging:

  • Physical
  • Sensory
  • Cognitive
  • Others

All people should have equal access to facilities, services, and programs. People with disabilities must not be discriminated against through:

  • Structural barriers
  • Unequal policies and practices
  • Inaccessible means of communication and spreading of information

Your role

Community Access Monitors play an important role in encouraging access improvements. While you don't have legal enforcement authority, you still can be an effective advocate by working with:

  • Municipal disability commissions
  • Independent Living Centers
  • ADA Coordinators
  • Building inspectors
  • Others

Skills you'll learn

This program trains you to advocate for accessibility improvements and conduct building assessments. We can give you:

  • Knowledge of access laws and regulations
  • Understanding of the range of state and federal organizations
  • Skill in surveying and advocacy
  • The ability to be persuasive and persistent

With these skills, you can encourage voluntary compliance with the:

  • Americans with Disabilities Act
  • Architectural Access Board Rules and Regulations

Getting involved

Pre-registration is required. 

To request a training or to attend an upcoming training, please contact:

Ashley Santana, Access Specialist at MOD: