Community Access Monitor Training

The Community Access Monitor Program trains you to survey buildings for accessibility. You will use your skills to advocate for compliance with various rules and regulations.

Since the creation of the Community Access Monitor Project in 1985, approximately 12,000 people have been trained by the Massachusetts Office on Disability to survey buildings for accessibility and to advocate for compliance. Over 2,000 people have been certified as Community Access Monitors.

Initially, the Community Access Monitor Project emphasized the enforcement of the Architectural Access Board's Rules and Regulations. Now, with the federal Americans with Disabilities Act in effect, requirements for access have broadened to include communication and programmatic as well as architectural accessibility. As the scope of accessibility legislation has broadened, so has the role of the Community Access Monitor.

The workbook provided at these trainings contains information on access legislation and provides a step-by-step process for conducting assessments and encouraging voluntary compliance with the Americans with Disabilities Act and the Architectural Access Board Rules and Regulations.


January 2018 Update:  We are in the process of setting up the CAM training courses and hope to have the schedule posted here soon.

Training courses run from 9 a.m. - 4 p.m. for two back-to-back days. This information is updated regularly, so please check back often.

Agawam CAM Training:
Date: April 24 - 25, 2018
Location: American Legion Post 185, Agawam, MA.
Registration Form: Please see the downloadable form under "Additional Resources" below.

Fall River CAM Training:
Location: To Be Determined

Natick CAM Training
Date: October 17 - 18, 2018
Location: Community-Senior Center, Natick, MA.


Architectural, communication, programmatic, and policy barriers prevent people from participating fully in society. People with disabilities can't assume they can use common public places, such as stores, banks, offices, and restaurants. They can't always take part in ordinary activities like working, getting an education, visiting friends, and attending community events. Most non-disabled people take these freedoms for granted.

Accessibility means much more than ramps for wheelchair access. People can have all types of disabilities, ranging:

  • Physical
  • Sensory
  • Cognitive
  • Others

All people should have equal access to facilities, services, and programs. People with disabilities must not be discriminated against through:

  • Structural barriers
  • Unequal policies and practices
  • Inaccessible means of communication and spreading of information

Your role

Community Access Monitors play an important role in encouraging access improvements. While you don't have legal enforcement authority, you still can be an effective advocate by working with:

  • Municipal disability commissions
  • Independent Living Centers
  • ADA Coordinators
  • Building inspectors
  • Others

Skills you'll learn

This program trains you to advocate for accessibility improvements and conduct building assessments. We can give you:

  • Knowledge of access laws and regulations
  • Understanding of the range of state and federal organizations
  • Skill in surveying and advocacy
  • The ability to be persuasive and persistent

With these skills, you can encourage voluntary compliance with the:

  • Americans with Disabilities Act
  • Architectural Access Board Rules and Regulations

Getting involved

Pre-registration is required. To attend an upcoming training, please contact:

Jeffrey Dougan, Assistant Director of Community Services
Massachusetts Office on Disability
(800) 322-2020 ext. 27316


Download the applicable registration form for the training you are interested in attending.

Additional Resources


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