Guidelines for Making a Public Record Request
The Department of Housing and Community Development (DHCD) encourages you to use the form below to make a public records request (PRR) of the DHCD. This helps to ensure the most expeditious and accurate response to your request. Otherwise, written requests may be delivered by hand, mail, email or fax (if available). While requests for public records may be made orally in person to an Record Request Officer (RAO), such requests may not be the subject of an appeal. Telephone requests may be accepted at the discretion of the RAO
“An Act to Improve Public Records” was signed into law June 3, 2016, enhancing public access to information. That law went into effect January 1, 2017. While diligent efforts are made every day across the Executive Branch to respond to a large number of public record requests, this law provides standards that will improve our approach so as to reduce delays and costs that burden accessibility.
For additional information about making a request or filing an appeal, see Chapter 121 of the Acts of 2016 and 950 CMR 32.
Consider how you can narrow the scope of your request to expedite the production process. The first four hours of work performed to respond to a PRR will be performed at no cost. After that, the agency may charge up to $25 per hour.
Public agencies must adhere to the law requiring them to secure personally identifiable information and prevent unwarranted invasions of privacy. Documents containing such information must be redacted carefully before releasing, expanding time needed for production. Consider how you might revise your PRR to exclude records containing such information.
Primary Records Access Officer (RAO)
Adrian Walleigh, Primary RAO
Title: Legal Counsel
Business address: Suite 300, 110 Cambridge Street, Boston, MA 02114
Business telephone number: 617-573-1504
Business fax number: 617-573-1515
Business email: HCD.RAO@state.ma.us
Only questions pertaining to the PRR process or a PRR status should be sent to the email account of the Primary RAO.
Public Records Request Form
Please use this link to the online form to make a public records request (PRR) of the Department of Housing and Community Development (DHCD)