Chapter 235 legislation requires a Local Housing Authority (LHA) to participate in a comprehensive performance-based monitoring program, as established by the Department of Housing and Community Development (DHCD).
Performance Management Reviews (PMRs) have three primary objectives:
- to review housing authority operations to ensure that they are managed in accordance with Chapter 121B, DHCD regulations, policies and guidelines;
- to provide operational guidance and targeted assistance in regulatory compliance and daily operations; and
- to develop and implement corrective action plans to improve performance of an Authority to a satisfactory level.
The Performance Management Review (PMR) evaluates Local Housing Authorities (LHAs) on:
- Adjusted occupancy rate
- Budget to actual variance
- Operating reserve
- Timeliness of certification and reporting submissions
- Capital (CAP) spending
- Capital Improvement Plan (CIP) submission
- Annual inspections
- Work order systems
A score of “No Findings” indicates that a housing authority meets or exceeds expectations; “Operational Guidance” indicates that the LHA must make slight changes to improve in that performance area; “Corrective Action” indicates that housing authorities must develop and implement a plan of action to correct any deficiencies noted in order to improve performance to a satisfactory level. The LHA may be in need of targeted assistance or guidance from DHCD.
Applicable Public Housing Notices
- 2017-15 – Tracking PMR Criteria in Real Time
- 2016-36 – Performance Management Review (PMR) Launch
- 2016-16 – Preparing for the PMR – LHA Annual Inspections and Work Order System
For further information
Please contact the Bureau of Housing Management at (617) 573-1150