Useful Definitions: Explanations of the electric industries’ frequently used terms for deregulation/restructuring.
Consumer Rights: Information on consumer protections for utility customers.
Reading Your Bill: Understanding the terms and items listed on your electric bill.
Who to Call: Information on who to call to report problems.
Restructured Electric Industry
Consumer Education Guide: A guide to assist residential and small business consumers understand competitive suppliers.
Licensed Competitive Suppliers and Electricity Brokers by Distribution Company:
- Fitchburg Gas & Electric Light Company d/b/a Unitil
- National Grid
- NStar Electric
- Western Massachusetts Electric Company
Complete List of Licensed Electricity Suppliers and Brokers: A complete list of approved competitive suppliers and electricity brokers in Massachusetts.
Information Disclosure Labels: Competitive suppliers will submit Information Disclosure Labels to consumers on a quarterly basis.
This information is provided by the Department of Public Utilities.