Useful Definitions: Explanations of the electric industries’ frequently used terms for deregulation/restructuring.

Reading Your Bill: Understanding the terms and items listed on your electric bill.

Restructured Electric Industry

What is Competitive Supply?

Consumer Education Guide: A guide to assist residential and small business consumers understand competitive suppliers.

Licensed Competitive Suppliers and Electricity Brokers by Distribution Company:

Complete List of Licensed Electricity Suppliers and Brokers: A complete list of approved competitive suppliers and electricity brokers in Massachusetts.

Information Disclosure Labels: Competitive suppliers will submit Information Disclosure Labels to consumers on a quarterly basis.

Consumer Complaints: Who to contact if you have a complaint against an electricity broker or a competitive supplier.


This information is provided by the Department of Public Utilities.