Useful Definitions: Explanations of the electric industries’ frequently used terms for deregulation/restructuring.
Reading Your Bill: Understanding the terms and items listed on your electric bill.
Restructured Electric Industry
Basic Service Bill Recalculation: A residential consumer that switches from basic service to a competitive supplier may have previous electricity bills recalculated.
Licensed Competitive Suppliers and Electricity Brokers by Distribution Company:
- Fitchburg Gas & Electric Light Company d/b/a Unitil
- National Grid
- NStar Electric d/b/a Eversource Energy
- Western Massachusetts Electric Company d/b/a Eversource Energy
Complete List of Licensed Electricity Suppliers and Brokers: A complete list of approved competitive suppliers and electricity brokers in Massachusetts.
Information Disclosure Labels: Competitive suppliers will submit Information Disclosure Labels to consumers on a quarterly basis.
Consumer Complaints: Who to contact if you have a complaint against an electricity broker or a competitive supplier.
This information is provided by the Department of Public Utilities.