If you or anybody else that you know are currently in danger or in an emergency, call 911
Call 911 to request help from police, an ambulance and medical team, or firefighters.
Learn how to make a silent call to 911
If you can't communicate your emergency verbally, you can ask for help by pressing numbers on your telephone.
Child abuse or neglect
Child-at-Risk Hotline (24/7): (800) 792-5200
If you know or suspect that a child is being abused or neglected, please report it as soon as possible. Anyone can file a report of abuse or neglect. If you believe a child is currently in danger, call 911.
Learn about child abuse and neglect
Learn what to do if you suspect or know a child is being abused or neglected.
Disabled persons abuse or neglect
- Disabled Person Protection Commission hotline (24/7): (800) 426-9009
- How to file a report of abuse or neglect of disabled persons
- You can report suspected abuse or neglect to the 24-hour hotline at (800) 426-9009 or (888) 822-0350 TTY.
Domestic violence
Contact a domestic violence program near you
The link above provides phone numbers for domestic violence programs across Massachusetts. There's more help available to you and your loved ones than ever before. No one deserves to be abused.
Sexual and domestic violence prevention and services
Find information on programs and services funded by the state which help survivors and their children learn about preventing abuse.
Elder abuse or neglect
Elder Abuse Helpline (24/7): (800) 922-2275
Elder abuse applies to people aged 60 and over and includes:
- Physical, sexual, and emotional abuse
- Financial abuse
- Caretaker neglect
- Self neglect
Report and learn about elder financial abuse
Find out how to spot and what to do about elder financial abuse or fraud. Learn about reporting, training resources, and suspicious activity.
Report an incident in a health care facility
How to report an incident in a health care facility
Instructions and fax forms for reporting all incidents under the Patient Abuse Law.
Learn more about report an incident in a health care facility
Report suspected abuse or neglect of a patient and/or improper use of resident property.
Sexual assault and rape
Find your closest Rape Crisis Center
Find locations and contact information for Rape Crisis Centers across Massachusetts. These centers offer free services for sexual assault survivors and provide 24/7 hotline counseling, information, and referrals.
Learn more about sexual assault prevention and survivor services
Get in touch with counselors, local crisis networks, and create a prevention plan.
Massachusetts law on rape and sexual assault
A list of laws, legal codes, cases, and web sources on rape and sexual assault.
Massachusetts law on sexual interaction
A list of laws, legal codes, cases, and web sources on sex law.
Suicide prevention
Samaritans Statewide Hotline, call or text (24/7): (877) 870-4673
Suicide prevention crisis hotlines
If you or someone you know is thinking about suicide, please call one of the 24-hour crisis hotline numbers immediately.
Emergency housing
Families seeking urgent housing can find emergency family shelter.
Learn about agencies and nonprofits that offer emergency housing.
If you need help with housing in your language, learn about available translation services.