If you or anybody else that you know are in immediate danger or in an emergency, call 911
Call 911 to request immediate assistance from police, an ambulance and medical staff, or firefighters.
Learn how to make a silent call to 911
If you're unable to communicate your emergency for any reason, you can indicate your need for help by pressing digits on your telephone's keypad.
Child abuse or neglect
Child-at-Risk Hotline (24/7): (800) 792-5200
If you know or suspect that a child is being abused or neglected, please report it immediately. Anyone can file a report of abuse or neglect. If you believe a child is in immediate danger, call 911.
Learn about child abuse and neglect
Learn what to do if you suspect or know a child is being abused or neglected.
Disabled persons abuse or neglect
- Disabled Person Protection Commission hotline (24/7): (800) 426-9009
- How to file a report of abuse or neglect of disabled persons
- Reported instances of suspected abuse or neglect immediately to the 24-hour hotline at (800) 426-9009 or (888) 822-0350 TTY.
Contact a domestic violence program near you
The link above provides phone numbers for domestic violence programs across Massachusetts. There's more help available to you (and your children) than ever before. No one deserves to be abused.
Sexual and domestic violence prevention and services
Find information for yourself or others on programs and services funded by the Commonwealth which help survivors and their children intervene and learn about prevention.
Elder abuse or neglect
Elder Abuse Helpline (24/7): (800) 922-2275
Elder abuse applies to persons aged 60 and over and includes physical, sexual, and emotional abuse; caretaker neglect; financial exploitation; and self neglect.
Report and learn about elder financial abuse
Find out how to spot and what to do about elder financial abuse or fraud at your financial institution. Learn about reporting requirements, training resources, and suspicious activity reporting.
Report an incident in a healthcare facility
How to report an incident in a healthcare facility
Instructions and fax forms for reporting all incidents under the Patient Abuse Law.
Learn more about report an incident in a healthcare facility
Report suspected abuse, neglect, mistreatment and misappropriation of patient or resident property.
Sexual assault and rape
Find your closest Rape Crisis Center
Find the location and contact information for Rape Crisis Centers across Massachusetts. These centers offer free services for sexual assault survivors and provide 24/7 hotline counseling, information, and referrals.
Learn more about Sexual Assault Prevention and Survivor Services
Get in touch with counselors, local crisis networks, and form a prevention plan.
Massachusetts law on rape and sexual assault
A compilation of laws, regulations, cases, and web sources on rape and sexual assault.
Massachusetts law on sexual interaction
A compilation of laws, regulations, cases, and web sources on sex law.
Samaritans Statewide Hotline, Call or Text (24/7): (877) 870-4673
Suicide prevention crisis hotlines
If you or someone you know is thinking about suicide, please call one of the 24-hour crisis hotline numbers immediately.
Families seeking urgent housing can find emergency family shelter.
Learn about agencies and nonprofits that offer emergency housing.
For housing assistance in your language, learn about available translation services.