Every person has the right, and is afforded the opportunity, to apply for any category of assistance administered by the Department of Transitional Assistance. If you need emergency shelter services, Department of Housing and Community Development (DHCD) administers the emergency assistance program through the Division of Housing Stabilization(DHS). If you are worried about losing your current home, DHS has a number of resources that can help you. You can find DHS online or at 617-573-1370 or toll free at 877-418-3308.
How to apply for public assistance
To apply for public assistance go to the Transitional Assistance Office that covers your city or town (location lookup). There you will meet with a Transitional Assistance Worker who will start the process. For more help applying for public assistance, call the Application Information Unit at 1-800-249-2007.
Applying for public assistance and you do not speak English
The Massachusetts Department of Transitional Assistance (DTA) is committed to overcoming language barriers that would deprive any person of equal access to or an equal opportunity for participation in DTA programs. For more information view the Your Right to Interpreter Services Brochure .
Applying for public assistance but I am not a U.S. citizen
Certain legal noncitizens are eligible to receive certain benefits.
Where to apply for assistance
There are Transitional Assistance offices located across the Commonwealth. To locate the office covering a city or town, call the Application Information Unit at 1-800-249-2007.
Requesting a Fair Hearing
If your request for public assistance is denied or your benefits are reduced or terminated, you have the right to request a Fair Hearing. The Division of Hearings will answer any questions you may have about filing an appeal. Your request must be received in writing at the Division of Hearings, P.O. Box 120167, Essex Station, Boston, Ma, 02112-0167. You can also fax your request to DOH at 617-348-5311. If you have any questions about your rights to a Fair Hearing you can call the Division of Hearings at 1-800-882-2017, TTY number 1-800-532-6238.
If you find a job, there are benefits that will help make the transition to self-sufficiency
This information is provided by the Department of Transitional Assistance.