Contact the Commissioner's Office

On this page, you can find information about the Department of Transitional Assistance (DTA) Commissioner's Office.

The Department of Transitional Assistance's Commissioner's Office is comprised of the agency's leadership, including the heads of various divisions, as well as communications, administration, and operations.

On this page, you can find information about how to contact DTA's leadership team.

If you are a client

If you want to apply for benefits or have questions about your case, you can connect with the Department by using DTA Connect, calling the DTA Assistance Line at (877) 382-2363, or visiting a local office.

If you are a client and you’d like to give feedback to DTA about your experience with your case manager, office, or programs, you can use the client feedback form.


If you are a member of the media

If you are a member of the media or you need to reach the communications team for another reason, please contact Alana Davidson, Director of Communications, using:


(857) 319-5228 (c)

See the latest news from the Department of Transitional Assistance.


If you are a partner looking to request DTA at an event or meeting

If you would like to request DTA presence at an event or meeting, please contact Mary Skahen, Executive Assistant to the Commissioner, using the following: 


Phone: (617) 348-5315

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