For customer service assistance for the following areas, please call the numbers listed:
Unemployment claim status, general eligibility,
benefit checks, claim issues/adjudication		617-626-6800
877-626-6800
Employer services (revenue services, contributions)617-626-5075
Question regarding Labor Board or laws regarding employment ( State Attorney General's Office)

Federal employment laws, go to elaws advisors website		617-727-3465
Unemployment check status617-626-6563
Unemployment claim wages617-626-5039
Unemployment tax withholding (Form 1099)617-626-5647
Interstate (moved out-of-state) unemployment claim617-626-6140
Training Opportunities Program/Section 30617-626-5375
Career center services, job search assistance,
recruitment and hiring		617-626-5300
Apprentice training617-626-5409
Medical Security Program800-908-8801
Unemployment insurance problem resolution617-626-5400
Workers' compensation claim status, eligibility, issues617-727-4900
800-323-3249
Occupational safety and health programs, including lead, asbestos, employment agency, prevailing wage617-626-6975


For assistance with other Unemployment Insurance questions/issues, check listing here.

 

If You Need to Contact the Executive Office of Labor and Workforce Development or Specific Agencies:

Department of Unemployment Assistance
for questions and issues related to Unemployment Insurance

Charles F. Hurley Building
19 Staniford Street
Boston, MA 02114
Tel: 617-626-6560
Contact DUA via feedback form

 

 

Department of Labor Standards
(formerly Division of Occupational Safety) for questions regarding workplace safety, lead safety, asbestos, employment agencies, apprenticeship, minimum and prevailing wage

19 Staniford Street, 2nd Floor
Boston, MA 02114
Tel: 617-626-6975


For questions related to
Workers' Compensation
1 Congress Street, Suite 100
Boston, MA 02114-2017
Tel: 617-727-4900; 1-800-323-3249
(only Workers' Compensation calls please)
Info2@massmail.state.ma.us

Office of Investigations Form 153s
Investigations1@massmail.state.ma.us


for questions and issues related to job search assistance, career services, training and One-Stop Career Centers

Charles F. Hurley Building
19 Staniford Street
Boston, MA 02114
Tel: 617-626-5300
Email: DCSCustomerfeedback@detma.org

 

 

Executive Office of Labor and Workforce Development
for questions related to labor and workforce development, policies, workforce investment and other key issues:

One Ashburton Place
Suite 2112
Boston, MA 02108
Tel: 617-626-7122
Fax: 617-727-1090

For hearing impaired relay services, call 1-800-439-0183 or 711.

Press Liaison


 

Employee Fraud/ Misconduct
The Integrity Hotline for the Executive Office of Labor and Workforce Development, is open to receive allegations regarding misconduct or fraudulent activities on the part of employees of the state workforce agencies


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