Regular UI Online Hours: 6:00 am - 10:00 pm daily.
Due to scheduled system maintenance, UI Online will not be available:
o Every week from 7:00 pm Friday - 7:00 am Saturday; and
o Every 1st and 3rd Saturday of the month from 3:00 pm to 6:00 am on Sunday.
Notice: If you use IE 10 browser and encounter issues, please turn on your Compatibility View.
For employers who never activated their account: click Account Activation and enter your DUA Employer Account Number (EAN) and Activation Password.
For former IPASS users: Your IPASS UserID and password will not work in UI Online. Please contact your company administrator to set up your new user account. If you do not have an administrator, please contact us via email.
Not registered yet? You can register here. Information on how to register for specific types of employers.
For new users: Computer Requirements | User Guide | UI Handbook file size 1MB
News & Updates
► Employers/TPA: 2014 rates are not available at this time. DUA will post a message on the QUEST website when the 2014 rates are available.
► 4th Quarter 2013 Filing Deadline: Employment and Wage Detail Reports and Payments must be submitted by 1/31/2014. Late filings may incur a penalty and/or interest charges, as provided under MGL 151A, Section 14P. Employers are encouraged to file in advance of the deadline. To file online, login to QUEST and select "Employment and Wage Detail Reporting".
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