Regular UI Online Hours: 6:00 am - 10:00 pm daily.
Due to scheduled system maintenance, UI Online will not be available:
o Every week from 7:00 pm Friday - 7:00 am Saturday; and
o Every 1st and 3rd Saturday of the month from 3:00 pm to 6:00 am on Sunday.
Notice: If you use IE 10 browser and encounter issues, please turn on your Compatibility View.
For employers who never activated their account: click Account Activation and enter your DUA Employer Account Number (EAN) and Activation Password.
For former IPASS users: Your IPASS UserID and password will not work in UI Online. Please contact your company administrator to set up your new user account. If you do not have an administrator, please contact us via email.
Not registered yet? You can register here. Information on how to register for specific types of employers.
For new users: Computer Requirements | User Guide | UI Handbook file size 1MB
News & Updates
► Please be advised that there is a change for the month of October regarding the following:
- Benefit Charge Statements will be processed on October 15th
- Monthly Reimbursable Bills will be processed on October 17th
Reimbursable Bills and Charge Statements will return to their normal cycle for November.
► Deferred Payments: Employers who have taken a deferral previously must file and make a full payment including deferred amount no later than 3:00 P.M. on October 31, 2013. Interest will be charged on underpayments from the quarter due date until paid in full. Deferral option is not available in Q3.
► 3rd Quarter Filing Deadline: Employment and Wage Detail Reports and Payments must be submitted by 10/31/2013. Late filings may incur a penalty and/or interest charges, as provided under MGL 151A, Section 14P. Employers are encouraged to file in advance of the deadline. To file online, log in to UI Online and select "Employment and Wage Detail Reporting".
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