Regular UI Online Hours:  6:00 am - 10:00 pm daily. 
Due to scheduled system maintenance, UI Online will not be available:
o Every week  from 7:00 pm Friday - 7:00 am Saturday; and
o Every 1st and 3rd Saturday of the month from 3:00 pm to 6:00 am on Sunday. 

Employer button Agent button

Notice:  If you use IE 10 browser and encounter issues, please turn on your Compatibility View.
For employers who never activated their account: click Account Activation and enter your DUA Employer Account Number (EAN) and Activation Password. 
For former IPASS users:  Your IPASS UserID and password will not work in UI Online.  Please contact your company administrator to set up your new user account.  If you do not have an administrator, please contact us via email. 
Not registered yet? You can register here.  Information on how to register for specific types of employers.                               
For new users: Computer Requirements | User Guide | UI Handbook pdf format of The Employer’s Guide to Unemployment Insurance

Please note the following changes for calendar year 2015: 

  • Taxable Wage Base will be changed to $15,000
  • Workforce Training Fund contribution rate will be changed from 0.060% to 0.056%
  • Employers that paid Employer Medical Assistance Contributions (EMAC) rate of 0.24% or 0.36% in 2014 will pay a rate of 0.34% –except for those meeting exempt or reduced rate criteria. (Employers operating within two years following the “Newly Subject” status as of MGL 151A, pay at rates of 0.12% and 0.24% respectively)
  • Effective March 24, 2015, under GL 151A, §24A, the number of weeks of operation in a year that qualify for Certified Seasonal status has been increased from “less than 16 weeks” to “less than 20 weeks.”

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