You will receive a PDF download of your certificate of compliance immediately upon request. Your certificate of compliance is valid for 30 days from the date of issuance.
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Request a certificate of compliance
If you need proof of good standing with the Department of Unemployment Assistance (DUA), learn how to request a certificate of compliance through your UI Online account.
Contact for Request a certificate of compliance
Department of Unemployment Assistance
Online
To access UI Online from a computer:
Log in as an employer
The Details of Request a certificate of compliance
What you need for Request a certificate of compliance
You will need the user ID and password you use to log in to UI Online.
How to request Request a certificate of compliance
- Log in to your UI Online account.
- Click Payment information in the left pane to view the Payment Information page.
- Click Request certificate of compliance.
- Make sure your browser allows pop-up windows and accepts cookies, then click Submit.
- If you are in good standing, you will receive a PDF document of your certificate of compliance immediately. If you are not in good standing, a message will appear requesting that you review your account.
If you are unable to complete your request online, you can request a certificate of compliance by phone. Call (617) 626-5075 and select option 4 to speak to a representative and make your request.
More info for Request a certificate of compliance
If you’re not in good standing with DUA, you can review your account by selecting Payment information and then clicking Unpaid debt and credit summary/Make a payment on your UI Online account.
Once your account is brought into good standing with DUA, you will be able to request a certificate of compliance the following day.
Downloads for Request a certificate of compliance
Contact for Request a certificate of compliance
Online
To access UI Online from a computer:
Log in as an employer