Learn how to request proof of good standing with the Department of Unemployment Assistance (DUA).
- This page, Request a certificate of compliance, is offered by
- Department of Unemployment Assistance
Request a certificate of compliance
The Details
What you need
Employers may need a Certificate of Compliance to apply for a liquor license or bid on a state contract.
Certificates can be requested online, even if your business is not required to register with DUA.
How to request
If you are registered with DUA:
- Log in to Unemployment Services for Employers.
- Select Additional Services.
- From the Compliance panel, select Request Certificate of Compliance. You must be in good standing with DUA to see this option.
- Follow the prompts to complete the request.
- The certificate will be available in the Action Center and under View Letters. Physical copies are not mailed to employers.
If you are not registered with DUA:
- Visit the Unemployment Services for Employers homepage. Do not log in.
- Under Additional services, select Request certificate of compliance.
- Follow the prompts to complete the request.
- If the request is approved, select Certificate of Compliance on the confirmation screen. It must be saved or printed at this time, it can’t be viewed again later.
More info
Employers can’t request a certificate of compliance if they:
- Requested a certificate in the last 30 days.
- Owe more than $100 in contribution payments to DUA.
- Have past-due quarterly employment and wage reports.
Contact
Phone
Employer customer service
Call Department of Unemployment Assistance, Employer customer service at (617) 626-5075
Monday–Thursday, 8:30 a.m.–4:30 p.m.
Online
Unemployment Services for Employers
Log in as an employer or TPA