Request 940 certification

If you require proof of your annual contributions and tax information with the Department of Unemployment Assistance (DUA) for an IRS inquiry, learn how to request 940 certification through your UI Online account.
You will receive an unofficial 940 certification immediately through UI Online. The official 940 certification is sent to the mailing address you have on file.

Department of Unemployment Assistance

Phone

Password resets and account users

EMAC Supplement Program and details of the EMAC Supplement liability determination

Employer Liability

Revenue collections and enforcement, certificate of compliance

Benefit charges protest and submission

All others, including Business Transfer, Audit, Employment and wage reporting, Rate information

The Details of Request 940 certification

What you need for Request 940 certification

You will need the user ID and password you use to log in to UI Online.

How to request Request 940 certification

  1. Log in to your UI Online account.
  2. Click Payment information in the left pane to view the Payment Information page.
  3. Click Request for 940 certification.
  4. Enter the year you are requesting 940 information for and click Search.
  5. A summary of reported Massachusetts taxable wages will appear. You can print this page if you want an unofficial copy before completing the request. Click Next.
  6. Enter any additional addresses that you want the official 940 certification to be sent to and check the Mail to box for each address. Click Submit.
  7. A confirmation page will appear when the request is complete.

If you are unable to complete your request online, you can request 940 certification by phone. Call (617) 626-5075 and select option 2 to speak to a representative and make your request.

Downloads for Request 940 certification

Contact for Request 940 certification

Phone

Password resets and account users

EMAC Supplement Program and details of the EMAC Supplement liability determination

Employer Liability

Revenue collections and enforcement, certificate of compliance

Benefit charges protest and submission

All others, including Business Transfer, Audit, Employment and wage reporting, Rate information

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