Register my business with DUA

If you are an employer who pays wages for work performed in Massachusetts, you are required to register with the Department of Unemployment Assistance (DUA) and report quarterly wage information.
Once you begin the employer registration process, you will get a temporary user ID and password that is valid for 30 days.

DUA Revenue Service Information Line

Phone

Passwords, account users, activating account

Business transfers

Employer liability

Employment and wage reporting

Benefit charges protest and submission

Revenue collections and enforcement

The Details

What you need

To complete your registration, you will need the following:

  • Type of legal entity (sole proprietor, partnership, LLC, etc.)
  • Doing business as (DBA) name
  • Federal Employer Identification Number (FEIN)
  • State and date of formation or incorporation
  • Date that employees first performed services in Massachusetts
  • Owner/officer information including: Social Security number (SSN), FEIN, and percent of ownership
  • North American Industry Classification System (NAICS) code
  • Principle business activity performed in Massachusetts
  • Quarterly gross summary of wages paid to date
  • Number of employees currently on payroll

You may also need:

  • Third party administrator (TPA) code if a TPA is completing the employer registration

How to register

Beginning the employer registration process

  1. Go to the Employer Login page.
  2. Click Employer registration in the left pane to view the Welcome to the UI Registration page.
  3. Read the onscreen messages for important information about the registration process.
  4. On the same page, scroll to the Beginning a new UI registration section.
  5. Proceed with the registration process by following the onscreen prompts.
  6. You will receive a temporary user ID and password for pending registration. You have the option to complete the registration in the same session, or return to the registration later. You’ll have 30 days to complete the registration.

Next steps

  1. Returning to an employer registration at a later time

    1. Go to the Employer Login page. Click Returning employer in the left pane to view the Continuing a Registration page.
    2. Enter the temporary user ID and password you received when you started the registration, then click Next.
    3. Follow the steps in the section below: Completing the employer registration in the same session.
  2. Completing the employer registration in the same session

    1. To complete the registration in the same session, click Next to view the Enter Employer Business Information page.
    2. Proceed with the registration process by following the onscreen prompts.
    3. Review the information on the Owner/Officer page and click Next.
    4. Review the information on the Registration Summary/Edit page.
    5. To complete the registration, click Submit.
    6. If you are a nonprofit or governmental organization, the Reimbursable vs. Contributory page will appear. Select a payment method and click Submit.
    7. The Registration Status page will appear when the registration is complete.
  3. First-time login after registration

    After you complete the registration process, you will use the permanent user ID and temporary password from the Registration Status page to log in for the first time. Once you log in, you will be asked to reset your password, select a security question, and enter a 4-digit PIN. Make sure to keep this information in a secure location for future use.

More info

The Registration Status page contains important details about the employer registration, including:

  • Confirmation of the registration
  • The determination of employer status and the effective date at which the employer is subject to Massachusetts Unemployment Law (if applicable)
  • UI employer account number (EAN)
  • Permanent user ID
  • Temporary password
  • If you are subject to UI tax, you will see one of the following:
    • Notice of UI tax rate if you are a contributory employer
    • Obligations of employers selecting the UI reimbursement method if you are a reimbursable employer
    • The quarter end date for which you must submit an employment and wage detail report
  • A non-subject employer information area, if you are not subject to UI tax

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Contact

Phone

Passwords, account users, activating account

Business transfers

Employer liability

Employment and wage reporting

Benefit charges protest and submission

Revenue collections and enforcement

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