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Injured Workers' Frequently Asked Questions
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Office of Claims Administration
The Office of Claims Administration (OCA) is the "starting point" for the Department of Industrial Accidents (DIA). A workers' compensation case is established from filings received from employers, insurance companies, attorneys and third party providers under the provisions of MGL c. 152. The Office of Claims Administration has various roles of responsibility that are significant within the DIA and to the public sector. -
How Workers' Compensation Works
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Filing your Workers' Compensation Claim
Regional Office Case Assignments
Cases are assigned to a DIA Regional Office by where the injured worker lives. This is a list of cities and towns in Massachusetts that tells you which Regional Office has jurisdiction of each city and town.Regional Office Case Assignments - Map
file size 1MB
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Types of Benefits
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What Happens When The Insurer Pays Your Claim
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What Happens When The Insurer Denies Your Claim
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What To Do If You Wish To Appeal Your Denied Claim
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When Your Benefits May Be Stopped Or Reduced
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What is a Conciliation
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What Is A Conference?
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What Is A Hearing For An Injured Worker?
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What The Reviewing Board Does
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Further Appeals
Reviewing Board decisions can be appealed to the Massachusetts Court of Appeals Lump Sum Benefits
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Do You Need An Attorney?
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Education and Vocational Rehabilitation. Office of
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Workers Compensation Trust Fund
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Medical Providers
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I Need A Copy Of My DIA Workers' Compensation File
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The Maximum and Minimum Compensation Rate for Workers' Compensation Benefits
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Mileage Reimbursement Rates
The Official Website of the Executive Office of Labor and Workforce Development (EOLWD)
