Audit of the Massachusetts Commission on Judicial Conduct

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Office of the State Auditor

Organization:	Office of the State Auditor
Date published:	November 26, 2025

Executive Summary

In accordance with Section 12 of Chapter 11 of the Massachusetts General Laws, the Office of the State Auditor has conducted a performance audit of certain activities of the Massachusetts Commission on Judicial Conduct (CJC) for the period July 1, 2023 through June 30, 2024.

The purpose of this performance audit was to determine whether CJC’s website adhered to the World Wide Web Consortium’s Web Content Accessibility Guidelines (WCAG) 2.1 for user accessibility, keyboard accessibility, navigation accessibility, language, error identification, and color accessibility. Adherence to WCAG helps ensure that all users, regardless of ability, can access the content and functions of CJC’s website.

Below is a summary of our finding, the effect of that finding, and our recommendations, with hyperlinks to each page listed.


Finding 1	CJC’s website was not fully accessible to all website users.
Effect	Noncompliance with WCAG 2.1 reduces accessibility for individuals with disabilities and limits equitable access to CJC information and services. Specific risks include the following: Broken or faulty hyperlinks limit users from having access to critical information and key online services offered by CJC. Broken or faulty hyperlinks also increase the likelihood that users may either access outdated or incorrect information or be directed to webpages that no longer exist. A lack of keyboard navigability means that users with mobility impairments cannot access certain content.
Recommendations	CJC should continually review its webpages to ensure that all hyperlinks lead to related information. CJC should ensure that its webpages provide equitable access to critical information and services offered online.

Finding 1

CJC’s website was not fully accessible to all website users.

Effect

Noncompliance with WCAG 2.1 reduces accessibility for individuals with disabilities and limits equitable access to CJC information and services. Specific risks include the following:

Broken or faulty hyperlinks limit users from having access to critical information and key online services offered by CJC. Broken or faulty hyperlinks also increase the likelihood that users may either access outdated or incorrect information or be directed to webpages that no longer exist.
A lack of keyboard navigability means that users with mobility impairments cannot access certain content.

Recommendations

CJC should continually review its webpages to ensure that all hyperlinks lead to related information.
CJC should ensure that its webpages provide equitable access to critical information and services offered online.

Downloads

Open PDF file, 711.54 KB, Audit Report - Massachusetts Commission on Judicial Conduct (English, PDF 711.54 KB)

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Audit Audit of the Massachusetts Commission on Judicial Conduct

Executive Summary

Table of Contents

Downloads

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