• This page, Board of Review Appeals, is   offered by
  • Board of Review

Board of Review Appeals

After an unemployment hearing and decision by the Department of Unemployment Assistance Hearings Department, the next level of appeal is to the Board of Review.

The unemployment appeal process begins after the Department of Unemployment Assistance (DUA) determines a worker’s eligibility for unemployment benefits or a related unemployment issue. In most cases, a worker or employer that disagrees with the DUA determination has a right to appeal to the DUA Hearings Department. Next, the Hearings Department holds an administrative hearing and makes a decision. Finally, the losing party may appeal this hearings decision to the Board of Review (BOR).
Approximately 2,500 appeals are filed with the BOR each year. Every appeal is carefully reviewed. Our mission is to preserve each party’s right to due process, look at the facts and circumstances in each case, decide the proper outcome under law, and render a fair decision.

Help Us Improve Mass.gov  with your feedback

Please do not include personal or contact information.
Feedback