The unemployment appeal process begins after the Department of Unemployment Assistance (DUA) determines a worker’s eligibility for unemployment benefits or a related unemployment issue. In most cases, a worker or employer that disagrees with the DUA determination has a right to appeal to the DUA Hearings Department. Next, the Hearings Department holds an administrative hearing and makes a decision. Finally, the losing party may appeal this hearings decision to the Board of Review (BOR).
Approximately 2,500 appeals are filed with the BOR each year. Every appeal is carefully reviewed. Our mission is to preserve each party’s right to due process, look at the facts and circumstances in each case, decide the proper outcome under law, and render a fair decision.