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File an appeal with the Board of Review

If you disagree with the outcome of your unemployment hearings decision, you have the right to appeal that decision to the Board of Review.
You must file an appeal with the Board of Review within 30 calendar days. The time period starts from the date on the Hearing Appeal Results page of your hearings decision.

Board of Review

The Details of File an appeal with the Board of Review

What you need for File an appeal with the Board of Review

If you are a worker whose unemployment benefits were denied, you need to continue to request benefits while your appeal is pending in order to receive payment for those weeks if you win your appeal.

To appeal a hearings decision, you will need the claimant ID and issue ID assigned by the Department of Unemployment Assistance (DUA). These ID numbers can be found on the Hearings Appeal Results page and also on the Appeal Request Information page. 

In your appeal, it is very important to state the reasons why you think the hearings decision was incorrectly decided. Be sure to include all documents that are relevant to your appeal that were not entered as exhibits during the hearing. What you state in your appeal will help the Board decide whether to accept or deny your appeal.

How to appeal File an appeal with the Board of Review

UI Online appeals must be submitted by 5 p.m. on the last day of the 30 calendar day appeal period. If the 30-day deadline falls on a Saturday, Sunday, legal holiday, or day on which the Board of Review is closed, the deadline is the next business day.

  1. Log in to your UI Online account.
  2. Click the View and maintain in the left pane.
  3. Click Monetary and issue summary.
  4. Select the issue ID and then click Appeal.

Appeals filed by mail will be considered filed on the date contained in the U.S. Postal Service postmark. In the absence of a U.S. Postal Service postmark, or in the case of a postage meter stamp, the appeal is considered filed on the date received. If the 30-day deadline falls on a Saturday, Sunday, legal holiday, or day on which the Board of Review is closed, the deadline is the next business day.

There are 3 ways to appeal to the Board of Review by mail:

  • Complete the Appeal Request Information form that is attached to your hearings decision (you may include additional sheets or documents), or
  • Print and complete Form 1801 (you may include additional sheets or documents), or
  • Write a letter with the reason for your appeal (you may include additional documents). Be sure to include the following: 
    • Names, addresses, and phone numbers of the worker and employer
    • Claimant ID # (if unknown, provide the worker’s Social Security number)
    • Issue ID #
    • Date of the hearing decision
    • If you are an employer filing the appeal, also include your DUA Employer ID #

Send your completed form or letter to:

Board of Review
19 Staniford St., 4th floor

Boston, MA 02114

Faxed appeals must be received by the Board of Review no later than 5 p.m. on the last day of the 30 calendar day appeal period. If the 30-day deadline falls on a Saturday, Sunday, legal holiday, or day on which the Board of Review is closed, the deadline is the next business day.

There are 3 ways to appeal to the Board of Review by fax:

  • Complete the Appeal Request Information form that is attached to your hearings decision (you may include additional sheets or documents), or
  • Print and complete Form 1801 (you may include additional sheets or documents), or
  • Write a letter with the reason for your appeal (you may include additional documents). Be sure to include the following:
    • Names, addresses, and phone numbers of the worker and employer
    • Claimant ID # (if unknown, provide the worker’s Social Security number)
    • Issue ID #
    • Date of the hearing decision
    • If you are an employer filing the appeal, also include your DUA Employer ID #

Fax your completed form or letter to: (617) 727-5874

Appeals delivered in-hand or by private courier must be received by the Board of Review before 5 p.m. on the last day of the 30 calendar day appeal period. If the 30-day deadline falls on a Saturday, Sunday, legal holiday, or day on which the Board of Review is closed, the deadline is the next business day.

There are 3 ways to appeal to the Board of Review in person:

  • Complete the Appeal Request Information form that is attached to your hearings decision (you may include additional sheets or documents), or
  • Print and complete Form 1801 (you may include additional sheets or documents), or
  • Write a letter with the reason for your appeal (you may include additional documents). Be sure to include the following: 
    • Names, addresses, and phone numbers of the worker and employer
    • Claimant ID # (if unknown, provide the worker’s Social Security number)
    • Issue ID #
    • Date of the hearing decision
    • If you are an employer filing the appeal, also include your DUA Employer ID #

Hand deliver your completed form or letter to:

Board of Review, Charles F. Hurley Building
19 Staniford St., 4th floor
Boston, MA 02114

Next steps for File an appeal with the Board of Review

  1. Once your appeal is received

    Once the Board of Review receives your appeal, it will:

    • Read your appeal
    • Listen to the hearing
    • Review all of the exhibits

    Within 21 days, the Board will notify the parties whether it is denying the appeal or accepting the case for further review.  In some cases, the Board will order an additional hearing to obtain more evidence. When its review is complete, the Board will send the parties a written decision.

    The Board will make every effort to render a decision within 45 days of receiving your appeal. However, it may take longer if the Board orders an additional hearing, the case is complex, or the Board is experiencing a high volume of appeals.

    If the Board of Review denies your appeal or you disagree with the Board’s written decision, you may file an appeal to the District Court.

  2. Worker responsibilities

    • You must continue to request weekly benefits while your appeal is pending in order to receive payment for those weeks if you win your appeal
    • Keep your contact information up to date in UI Online
    • Watch for any correspondence from the Board of Review
  3. Employer responsibilities

    • Keep your contact information up to date in UI Online
    • Watch for any correspondence from the Board of Review

More info about File an appeal with the Board of Review

Approval of attorney's fees

If you are a worker and you hire an attorney to represent you in a DUA matter, your attorney must submit a request for approval of attorney’s fees before your attorney can bill you. Please note that the Department of Unemployment Assistance (DUA) and the Board of Review have separate processes for reviewing fee approval requests.

Submit a request for approval of attorney’s fees to the Board of Review

Submit a request for approval of attorney’s fees to the Department of Unemployment Assistance

Downloads for File an appeal with the Board of Review

Contact for File an appeal with the Board of Review

Address
Board of Review, 19 Staniford St., Boston, MA 02114
Fax
(617) 727-5874

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