Official websites use .mass.gov
A .mass.gov website belongs to an official government organization in Massachusetts.
Secure websites use HTTPS certificate
A lock icon ( ) or https:// means you've safely connected to the official website. Share sensitive information only on official, secure websites.
Issue categories: Eligibility - Under 65
Issue categories: Community Case Management (CCM)
Issue categories: Eligibility - Over 65, Coverage Start Date, Long-Term Care
Issue categories: Managed Care Organization - Denial of Internal Appeal
Issue Categories: Prior Authorization, Personal Care Attendant (PCA) Services
Issue categories: Long-Term Care, Verifications