Executive Office of Technology Services and Security Policies

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Facility Planning and Timeline Considerations  

Executive Office of Technology Services and Security

The EOTSS defined standards and required lead time for facility planning include (but are not limited to) guidance and timelines for Network and WiFi installation, end-user hardware and device procurement to deployment, and MassVoice procurement to installation. PLEASE NOTE that timeline delays can be expected due to current increased demand and global supply chain issues.

Get trained on cybersecurity awareness  

Positioning the Commonwealth on cybersecurity readiness and preparedness to remain vigilant to potential threats.

Guidance for Cellular Extenders and the Commonwealth Network Infrastructure  

The Acceptable Use of Cellular Extenders and the Commonwealth Network Infrastructure by The Commonwealth of Massachusetts. 

Home Internet Connectivity  

Executive Office of Technology Services and Security

Employees and vendors teleworking are responsible for their own remote Internet connectivity unless the agency head or SCIO offers an agency/secretariat-provided connection (Mi-Fi or other mechanisms). Requests for such connections should be coordinated through the respective agency head and SCIO. The FCC offers general guidance on Home Broadband, including FAQs and minimum download speeds.

Hosting  

Executive Office of Technology Services and Security

EOTSS maintains responsibility and authority for establishing standards and guidelines for infrastructure and hosting services. These standards are currently under review and will be published ASAP. In the interim, if you have questions on Hosting and Infrastructure, please contact the EOTSS Assistant Secretary for Technology, Security and Operations or the Commonwealth CTO. All executive branch agencies must comply with these standards and guidelines, and must ensure that all business applica

How to secure your home network  

Tips and techniques to reduce the risk of a cyber attack on your home network.

Incident Response Policy  

The Business Continuity and Disaster Recovery Standard details the responsibility of the Enterprise Security Office to establish and follow processes for business continuity and disaster recovery management in the event of any organizational or information technology infrastructure failure.