Contact Us
Address
501 Boylston Street, Suite 5100, Boston, MA 02116
Phone
Consumer hotline
(617) 973-8787
9:00 a.m. - 4:30 p.m.
Toll-free consumer hotline
(888) 283-3757
Fax
(617) 973-8799
About us
The Office of Consumer Affairs and Business Regulation, led by Undersecretary Edward A. Palleschi, oversees the state’s Lemon Laws and Lemon Law Arbitration, Data Breach reporting, Home Improvement Contractor Programs, and the state’s Do Not Call Registry. We help all Massachusetts consumers, home improvement contractors, people seeking help with a recently purchased car, tenants and landlords, and businesses seeking to report a data breach or interested in the data breach notification law.
Our Organizations
We also oversee 5 regulatory agencies. Click to see which of our agencies below is best suited to address your concern or question!