The Office of Consumer Affairs and Business Regulation protects and empowers consumers through advocacy and education, and ensures a fair playing field for the Massachusetts businesses its agencies regulate.
Featured Services
Contact Us
Address
Phone
9:00 a.m. - 4:30 p.m.
Fax

About Us
The Office of Consumer Affairs and Business Regulation, led by Undersecretary Edward A. Palleschi, oversees the state’s Lemon Laws and Lemon Law Arbitration, Data Breach reporting, Home Improvement Contractor Programs, and the state’s Do Not Call Registry. We help all Massachusetts consumers, home improvement contractors, people seeking help with a recently purchased car, tenants and landlords, and businesses seeking to report a data breach or interested in the data breach notification law.
Our Organizations
We also oversee 5 regulatory agencies. Click to see which of our agencies below is best suited to address your concern or question!