Under the supervision of the Director of Communication Access Services, these Departments work together tirelessly to ensure that the myriad communities we serve have their communication access needs met -- whether it’s communication access for a doctor appointment, a request from a police detective to interview a Deaf witness, communication access for a job interview, or any request for an interpreter or CART provider; or whether it’s sending one of our staff interpreters to interpret at a community event, or it’s a new interpreter candidate taking our Screening exam, or it’s a seasoned interpreter wanting to learn about interpreting in government settings through our Government Immersion Program - the CAS Division is here to help.
The CAS Division oversees all aspects of Interpreter and CART Referral, including the After-Hours Emergency Service Program, as well as both our staff interpreters and the freelance interpreters who contract with us. The CAS Division also oversees the Quality Assurance Screening Programs, which currently include the novice ASL/spoken English interpretation and transliteration screenings, the Deaf interpreter screening, and the legal interpreter screening. Finally, the CAS Division oversees the Workforce Development Department, which will be the home of MCDHH’s efforts to create a stable communication access provider workforce, increased in numbers and diversity, reflective of the communities it serves.
Interested in becoming an interpreter in Massachusetts? If you are a Deaf, CODA or hearing interpreter and are already RID or BEI Certified and you’d like to join the MCD10 Interpreting Contract to be able to receive referrals from the MCDHH Referral Services, please contact Lori Novak at Lori.Novak@mass.gov for the MCD10 application. If you are not yet certified but have graduated from an Interpreter Training Program or completed an alternative pathway for Sign Language Interpreting and would like to take the MCDHH Quality Assurance Screenings, please visit our "MCDHH Quality Assurance Screenings" page via the button below. We hope you’ll join the MCDHH Team!
