Communication Access Services Division (CAS Division)

Encompassed within the Division are four Departments: Interpreter/CART Referral, Interpreters, MCDHH’s Quality Assurance Screening Programs (Screening), Workforce Development (WFD)

Under the supervision of the Director of Communication Access Services, these Departments work together tirelessly to ensure that the myriad communities we serve have their communication access needs met -- whether it’s communication access for a doctor appointment, a request from a police detective to interview a Deaf witness, communication access for a job interview, or any request for an interpreter or CART provider; or whether it’s sending one of our staff interpreters to interpret at a community event, or it’s a new interpreter candidate taking our Screening exam, or it’s a seasoned interpreter wanting to learn about interpreting in government settings through our Government Immersion Program - the CAS Division is here to help.

The CAS Division oversees all aspects of Interpreter and CART Referral, including the After-Hours Emergency Service PILOT Program, as well as both our staff interpreters and the freelance interpreters who contract with us. The CAS Division also oversees the Quality Assurance Screening Programs, which currently include the novice ASL/spoken English interpretation and transliteration screenings, the Deaf interpreter screening, and the legal interpreter screening. Finally, the CAS Division oversees the Workforce Development Department, which will be the home of MCDHH’s efforts to create a stable communication access provider workforce, increased in numbers and diversity, reflective of the communities it serves.

Any questions, comments or concerns? Please don’t hesitate to reach out to us!

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