Communication Access, Training and Technology Services (CATTS)

The Communication Access, Training, and Technology Services (CATTS) Department is the main resource for the general public to contact the Massachusetts Commission for the Deaf and Hard of Hearing (MCDHH).

Today, there’s more information out there than ever before - but it can be hard to sort through it all to find what’s accurate, clear, and relevant to your needs and circumstances. This is where we can be most helpful to you.

People often reach out to CATTS with questions about:

• Services offered for Deaf, hard of hearing and late deafened individuals by MCDHH and other state and public agencies
• Hearing loss facts and statistics
• What assistive technology is available, and what is likely to work best in different living, social and workplace situations
• The application of the Americans with Disabilities Act and other state and federal communication regulations in real-world scenarios
• Hearing aids, cochlear implants, and assistive listening devices
• Understanding Interpreter and CART services, and implementing strategies for effective communication
• Making accessible videos with ASL and captions
• Expert organizational communication access trainings and consultations

CATTS Publications and Resources:

• COVID-19 Communication Card
• Visor Card for Deaf and Hard of Hearing Drivers
• Emergency Services Card for first responders
• Communication Tip Sheet

All services are offered free of charge. MCDHH does not provide direct legal, medical or financial assistance.

To contact us or to schedule training, please fill out the online form located under the video link.

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