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Resources for Renters, Homeowners, and Landlords

The Commonwealth of Massachusetts has resources available for individuals and families struggling to make rent or mortgage payments due to COVID-19.

Click below or call 2-1-1 from any phone.

Find Emergency Housing Assistance

Access the housing resources you need

For Renters and Homeowners 

Find out if you are eligible, how to apply, and more information about the two programs available to renters and homeowners facing eviction, foreclosure, loss of utilities, and other housing emergencies caused by loss of income, increase in expenses, or both due to the COVID-19 pandemic.

For Landlords 

Landlords with tenants unable to pay their rent should learn about rental assistance programs so that they can provide information to their tenants about eligibility and the application process. Landlords who own less than 20 units of housing may apply directly for RAFT/ERMA on behalf of tenants.

Legal Help and Mediation 

Free legal help may be available to advise you of your rights, fill out court papers, prepare for remote court mediation and court hearings and trials.

Pre-court mediation between you and your ​landlord for ​COVID-19 related lease disputes, and summary process cases, is also available.

Learn about the COVID-19 Eviction Diversion Initiative

A comprehensive set of resources to support tenants and landlords during the financial challenges caused by the COVID-19 pandemic.

Learn about the diversion resources

COVID-19 Eviction Diversion - Frequently Asked Questions

Get answers to your questions about the Eviction Diversion Initiative.

Read the FAQ

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