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Department of Transitional Assistance (DTA)

The Department of Transitional Assistance (DTA) assists and empowers low-income individuals and families to meet their basic needs, improve their quality of life, and achieve long term economic self-sufficiency. DTA serves one in seven residents of the Commonwealth with direct economic assistance (cash benefits) and food assistance (SNAP benefits), as well as workforce training opportunities.

Protect your benefits from scams

Keep your EBT card and DTA benefits safe

Learn more: Mass.gov/ProtectYourEBT

Más información: Mass.gov/ProtejaSuEBT

  • There have been reports of people receiving scam text messages noting their EBT or P-EBT card has been blocked. This is not from DTA.
    • Never provide your personal information or card number to unidentified callers or in a link provided via text.
  • You are strongly encouraged to change your EBT card PIN before each time you get your benefits to protect against EBT card skimming theft.
    • Call 800-997-2555 (the number on the back of your card) to change your PIN. You do not need a new card.
  • Outreach materials
  • Report fraud

Key Information about DTA

Asian and Indian men talking at a table. White man in a wheelchair in a library talking to a Hispanic woman.
DTA Pathways to Work (employment & training) 
Picture of different fruits and vegetables.
SNAP Benefits (formerly food stamps) 
Parent holds white child's hand
Economic Assistance (cash benefits, TAFDC/EAEDC) 
This is an image of the Coronavirus (COVID-19).
DTA COVID-19 Resources & Support 
Female Black farmer holding a basket of fresh produce at a farm stand
Healthy Incentives Program (HIP) 

Contact Us

Phone

DTA Assistance Line (877) 382-2363

The DTA Assistance Line is open from 8:15 A.M. to 4:45 P.M.

Online

DTA office phone directory 
Download the DTA Connect Mobile App 
DTA Connect website 

Fax

DTA Document Processing Center (617) 887-8765
DTA logo

Who we serve

The Department of Transitional Assistance provides benefits to 1 out of every 7 people in Massachusetts. Those served by the Department include children, older adults, and people with disabilities. Many of those who receive benefits from the Department work.

 

What would you like to do?

Apply for Benefits  Common Forms & Documents   Data and Research  DTA Public Records  DTA Program Integrity  Other Help for Residents 

Featured Topics

How to connect with DTA 

more How to connect with DTA 

DTA Services 

more DTA Services 

Using Your EBT Card 

more Using Your EBT Card 

Recent news & announcements

Press Release

Massachusetts Residents Advised to Protect Public Benefits from Scams 

7/15/2022 Department of Transitional Assistance

Press Release

Se aconseja a los residentes de Massachusetts que protejan los beneficios públicos de las estafas 

7/15/2022 Department of Transitional Assistance

See all news and announcements for the Department of Transitional Assistance > Organization Sections > Content

Upcoming Events

See all events for the Department of Transitional Assistance

Locations

Location Details
Image credits:  Shutterstock
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