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  • Division of Insurance

Division of Insurance Information Session on Claims Payment Processes

Tuesday, February 17, 2026
1 p.m. - 2 p.m.

Overview

Rain date: An evening session will also be held from 6-7:30pm for those who cannot attend the daytime session.

The Division of Insurance is scheduling a series of information sessions during the months of January-February 2026 to listen to public comments from interested parties about specific health insurance topics.

Insured health plans are expected to comply with process requirements, including those identified in M.G.L. c. 176O, including - Bulletin 2000-13 - https://www.mass.gov/doc/2000-13-certain-new-requirements-for-payment-of-claims/download.

Please note that if you are not able to attend a session, written comments may be sent to Rebecca Butler at Rebecca.butler@mass.gov and  kevin.beagan@mass.gov.

You will need

Please note that there are different Teams links to the different sessions. 

Tuesday afternoon sessions – click Join the meeting now for virtual meeting or call 857-327-9245, with Meeting ID of 770472138#

Tuesday evening sessions – click Join the meeting now for virtual meeting or call 857-327-9245, with Meeting ID of 748492437#

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