Guide Making a Public Records Request at MassDEP

Learn more about how you can request and access public records from the Massachusetts Department of Environmental Protection (MassDEP).

Table of Contents

Background: An Act to Improve Public Records

On June 3, 2016, Governor Baker signed into law “An Act to Improve Public Records,” enhancing public access to information.  That law went into effect January 1, 2017.  While diligent efforts are made every day across the Executive Branch to respond to a large number of public record requests, this law provides standards that will improve our approach so as to reduce delays and costs that burden accessibility.

For additional information about making a request or filing an appeal, see Chapter 121 of the Acts of 2016.

Making a Public Records Request

Tips for Making Your Request

The information you're seeking may already be available online which can expedite your access. See MassDEP Environmental Look-ups and Online Services for links to our information and data sources.  

Environmental issues are addressed by different agencies and offices under the Secretariat of Energy and Environmental Affairs. Consider the information you're seeking as your request may be more appropriately directed to a related environmental agency. Each secretariat and agency has a designated Records Access Office to receive and respond to public records requests.

Consider how to can narrow the scope of your request to expedite the production process.  The first four hours of work performed to respond to a public records request (PRR) will be performed at no cost.  After that, the agency may charge up to $25 per hour.  

Consider how to revise your PRR to exclude records containing personally identifiable information. Public agencies must adhere to the law requiring them to secure personally identifiable information and prevent unwarranted invasions of privacy.  Documents containing such information must be redacted carefully before releasing which increases the time needed for production.

Records Access Officers

MassDEP has designated Records Response Coordinators (RRCs) who serve as Secondary Records Access Officers for each of its bureaus, offices and regions.  If you know the program or region for the record you seek, please contact that program or region directly from the Records Response Coordinators (RCC) listed below. This will help ensure the most expeditious and accurate response to your request.

MassDEP has also designated the following employee as the Primary Records Access Officer (RAO) to assist requesters in fulfilling their requests.

Chris Voss, Primary RAO
Title:  Director of Administrative Services
Business address: MassDEP, 1 Winter Street, Boston, MA 02108
Business Telephone Number: 617-292-5524
Business email*: Chris.Voss@mass.gov
PRR email: DEP.PublicRecords@mass.gov

*Only questions pertaining to the PRR process or a PRR status should be sent to the business email account of the Primary RAO.

Please Note: While requests for public records may be made orally in person to the Primary Records Access Officer (RAO), or Secondary RAOs, such requests may not be the subject of an appeal. Telephone requests may be accepted at the discretion of the RAOs.

Contact MassDEP Records Response Coordinators

Column 1 heading

Bureau of Air and Waste
Walter Hope
Walter.Hope@mass.gov
617-292-5982

Bureau of Waste Site Clean Up
Margaret Shaw
Margaret.Shaw@mass.gov
617-556-1092

Bureau of Water Resources
Julianne Ture
Julianne.Ture@mass.gov
617.556.1172

Bureau of Administrative Services
Chris Voss
Chris.Voss@mass.gov
617-292-5524

Geographic Information Systems (GIS)
Victoria Phillips
Victoria.Phillips@mass.gov 617-292-5856

Column 2 heading

Office of the Commissioner
Jakarta Childers
Jakarta.Childers@mass.gov
617-292-5891

Office of Enforcement
David Shakespeare
David.Shakespeare@mass.gov
617-654-6543

Office of General Counsel
Jakarta Childers
Jakarta.Childers@mass.gov
617-292-5891

Press
Ed Coletta
Edmund.Coletta@mass.gov
617.292.5737

Strike Force
Dana Muldoon
Dana.Muldoon@mass.gov
617-292-5764

Column 3 heading

Central Regional Office
8 New Bond Street
Worcester, Massachusetts 01606
Joanne Kasper-Dunne
Joanne.Kasper-Dunne@mass.gov
508-767-2716

Northeast Regional Office
205B Lowell Street
Wilmington, Massachusetts 01887
Marc LaPlante
Marc.LaPlante@mass.gov
978-694-3246

Southeast Regional Office
20 Riverside Drive
Lakeville, MA 02347
Irene Lavoie
Irene.Lavoie@mass.gov
508-946-2718

Western Regional Office
436 Dwight Street
Springfield, MA 01103
Catherine Skiba
Catherine.Skiba@mass.gov
413-755-2119

William X. Wall Experiment Station
37 Shattuck Street
Lawrence, MA 01843
Deanne Daneau
Deanne.Daneau@mass.gov
978-242-1315

MassDEP Online Access & Records Request Form

The information or data that you are seeking may be available online and searchable from MassDEP databases

Many records are also available from program Web sites indexed under MassDEP A to Z Quicklinks.

File review is available in-person at our regional offices. 

Public records requests may be made to Records Response Coordinators directly or you may submit a public records request form

 

Image credits:  George Headley
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