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Home Improvement Contractor Arbitration and Guaranty Fund

The Office of Consumer Affairs and Business Regulation registers home improvement contractors and administers the Arbitration and Guaranty Fund programs.

The Home Improvement Contractor (HIC) law was created in 1992 to protect consumers and regulate the business practices of contractors. It established a registration requirement, an arbitration program for resolving disputes, and a Guaranty Fund program to compensate consumers up to $10,000 for unpaid judgments against contractors. For any questions about the HIC programs, contact our Consumer Hotline at (617) 973-8787.

What would you like to do?

Top tasks

Check your contractor's arbitration and guaranty fund history  Apply to the Home Improvement Contractor Arbitration Program 

All other tasks

Apply for the HIC Guaranty Fund 

What you need to know

Check Your Home Improvement Contractor Guaranty Fund Eligibility  Is the Home Improvement Contractor Arbitration Program right for you? 

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