Home Improvement Contractor Arbitration and Guaranty Fund

The Home Improvement Contractor (HIC) law was created in 1992 to protect consumers and regulate the business practices of contractors. It established a registration requirement, an arbitration program for resolving disputes, and a Guaranty Fund program to compensate consumers up to $10,000 for unpaid judgments against contractors. For any questions about the HIC programs, contact our Consumer Hotline at (617) 973-8787.