Contacts
Office of Emergency Medical Services
Phone
Online
Bureau of Health Care Safety and Quality
The Details of Change information on your EMS certification card or request a duplicate card
What you need for Change information on your EMS certification card or request a duplicate card
If you are requesting a name change, duplicate card, or changing your address information for your EMT certification:
- Complete a Name Change Amendment application on your eLicensing account
- Under “My Licenses/Registrations”, select your certification and “Show Details”
- Submit the “EMT – Name Change Application”
- Upload documentation to verify your name change, such as a court documentation, marriage certificate, legal name change form, or a government issued ID with your updated name indicated.
- Certification cards are emailed directly to providers. OEMS no longer mails physical cards. If you need another copy, please complete the card request on your eLicensing account
- Under “My Licenses/Registrations”, select your certification and “Show Details”
- Download the “EMT Letter and Wallet Card”
- Address or contact information changes are made by updating your eLicensing account
- Under “My Licenses/Registrations”, select your certification and “Show Details”
- Submit the “EMT – Address Change Application”
Please note: The Office of Emergency Medical Services (OEMS) no longer issues paper certifications or paper certification renewal reminders. OEMS will use email to communicate renewal reminders and important changes in statute, regulations and policies. Failure to provide and update a working email address will prevent you from receiving these important updates.
Please visit the OEMS eLicensing FAQs webpage for additional information.
How to download Change information on your EMS certification card or request a duplicate card
- You may download and print your certification card from the eLicensing portal at: https://healthprofessionlicensing.mass.gov. MA OEMS no longer prints and mails certification cards. If you have already linked your certification to your account, you may download your card from “Manage My Licenses and Applications” and “Show Details” after you log in.
- If you have not created your account, you will need to create one, and link your certification number. After you create your account, select, “Manage My Licenses and Applications” and then “Link License/Registration to my Account.” Once linked, you can download your card under "Show Details."