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- This page, Content Filtering Services, is offered by
- Office of Security and Operations
Content Filtering Services
Contacts
EOTSS End User and IT Service Support
Phone
Support for Commonwealth end users and IT support personnel
The Details of Content Filtering Services
Features for Content Filtering Services
For more information on Content Filtering Services, please visit our Web Content Filtering Service site on mass.gov.
1) Web Content Filtering by Category:
Filter a category of web content.
You may request filtering to allow/deny access to a category or sub-category of web content.
2) Allow/Deny Site URLs:
Filter a specific URL/site.
Allow: allow a list of web site addresses included in a content filtering category normally blocked that your agency/Secretariat wants to allow. For example: blocking all gambling sites, but allowing the Massachusetts State Lottery web site (which is considered a gambling site).
Deny: block a list of web site addresses included in a content filtering category normally allowed that your agency/Secretariat wants to block. For example: allowing online shopping sites for agency/Secretariat procurement purposes, but blocking the Amazon web site.
3) Device Grouping:
Filter a type of device.
Filter by type of device when the device does not support user authentication (there is no “user” assigned to the device), like a server.
Device Grouping logically groups types of devices that you may choose to allow or block. Device types include: Internet of Things (IoT); Servers; Desktop(s); Other. For example, a Smart TV, Multifunction printer and Pitney Bowes postage machine are all Internet of things devices (IoT).
How to request Content Filtering Services
Who can request?
Designated Security Officers (DSOs) ONLY - will request on behalf of Commonwealth employees and their authorized business partners, whether or not currently supported by EOTSS.
How?
Contact for Content Filtering Services
Phone
Support for Commonwealth end users and IT support personnel