Contacts
Gabriella K. Eisner; Records Access Officer
The Details of Department of Developmental Services Public Records
What you need for Department of Developmental Services Public Records
“An Act to Improve Public Records” took effect on June 3, 2016, enhancing public access to information. Learn more about how you can request and access public records from the Department of Developmental Services. Please read the information below to ensure the most accurate and timely response to your request.
Please note, the information you seek may already be available online at the Department’s website.
How to request Department of Developmental Services Public Records
Requests can be made through our public records portal.
Next steps for Department of Developmental Services Public Records
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Before You Submit a Public Record Request (PRR)
- Consider how you might narrow the scope of your request to make the production process faster
- Consider how you might exclude records that contain personally identifiable information that will require careful redactions (this adds to the length of the production process)
- Be as specific as possible in your request
- Check the Department’s website to determine if the information you are requesting is online
What is NOT a public record
- Before submitting a Public Records Request, please note the following are NOT public records:
- An individual’s DDS records
- Documents pertaining to a DDS investigation
- DDS group home addresses
- Personnel files
If you would like to request an individual’s records or investigation records, please submit this form or email DDS.FileRequests@mass.gov to request a secure link.
Public records may be subject to redaction or withheld if they contain information:
- that may not be disclosed by law
- exempt under the public records law
- subject to other legally applicable privileges
How to Submit a Request
The Executive Office of Health and Human Services encourages you to use the form below to make a public records request (PRR) of the Department of Developmental Services.
Submit a public records request
Individual’s records and investigation records are not public records. If you wish to obtain a copy of a DDS individual’s records or investigation records, please submit this form or email DDS.FileRequests@mass.gov to request a secure link.
More info for Department of Developmental Services Public Records
“An Act to Improve Public Records” took effect on June 3, 2016, enhancing public access to information.
The Executive Office of Health and Human Services encourages you to use the appropriate form to make a public records request (PRR) of the Department of Developmental Services. This helps to ensure the most expeditious and accurate response to your request. Otherwise, written requests may be delivered by hand, mail, email or fax (if available). While requests for public records may be made orally in person to an RAO, such requests may not be the subject of an appeal. Telephone requests may be accepted at the discretion of the RAO.The Department of Developmental Services has designated the following employee as the Primary Records Access Officer (RAO) who will assist requesters in fulfilling their requests:
Gabriella K. Eisner, Primary RAO
Title: Assistant General Counsel
Business address: 1000 Washington St., Boston, MA 02118
Business telephone number: (C) (617)-429-5414
Business email: DDS.RAO@massmail.state.ma.us
Only questions pertaining to the PRR process or a PRR status should be sent to the email account of the Primary RAO. All PRRs should be submitted by using the form below.Contact for Department of Developmental Services Public Records