Employer inbox on Unemployment Services for Employers

How-to view correspondence from the Department of Unemployment Assistance in Unemployment Services for Employers.

Department of Unemployment Assistance

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Unemployment Services for Employers Log in as an employer or TPA 

The Details

What you need

When a new letter is available for an employer or TPA on Unemployment Services for Employers, they will be notified by email   that a letter is ready to view. A notification will also show in their Action Center. Employers and TPAs will also be able to view a list of all received letters generated on or after September 12, 2023.  

How to view

To view all letters generated on or after September 12, 2023, follow the below steps: 

  1. Once logged into Unemployment Services for Employers, select Additional Services.  
  2. On the Correspondence panel, select View Letters. Note: The View Messages option is used to view correspondence that was not sent in the form of a letter (e.g., legal name change approval message, suspension approval message, etc.). 
  3. Select the Letter Name to view the contents of a letter.
  4. Letters that have not yet been accessed are displayed with bold text.
  5. To archive a letter, select Archive. Once a letter is archived, it can be viewed on the Archived list. Alternatively, you can select Archive All to archive all received letters.
  6. To search for a specific letter, select Search. In the Filter field, enter a keyword related to the letter you are looking for or, in the Sent From and Sent To fields, enter a range of dates the letter was received during. 

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