File a complaint against an OPSI licensee

Find the forms you need and learn how to file a complaint against an Office of Public Safety and Inspections (OPSI) licensee.

Office of Public Safety and Inspections, Division of Occupational Licensure

Online

If looking for a status update on a license renewal, please put your full OPSI license number, including prefix, in the subject line. Email Office of Public Safety and Inspections, Division of Occupational Licensure at OPSI-info@mass.gov

The Details   of File a complaint against an OPSI licensee

What you need   for File a complaint against an OPSI licensee

Fill out and submit the right form for the type of complaint you’re making: 

For all forms and complaints, please note the following: 

  • All parts of the form must be completed. Incomplete forms will not be reviewed and will be returned. 

  • Not all complaints result in a hearing. You will be notified in writing of any hearings scheduled for the person named in your complaint. 

  • You will not receive money for filing a complaint 

  • Your complaint may result in disciplinary action against the license of the person named in your complaint 

  • Include any additional documents you would like reviewed as part of your complaint. Examples include:

    • Copies of cancelled checks or receipts for payments to the licensee  

    • Photographs 

    • A copy of a contract 

    • Copies of any relevant court judgments or documents 

    • Copies of any correspondence with the licensee, or any other party, regarding the contract or the complaint 

How to file   File a complaint against an OPSI licensee

To file a complaint electronically, visit our online portal.

Mail completed forms and documents to:

Office of Public Safety and Inspections

1000 Washington St, Suite 710

Boston, MA 02118

Downloads   for File a complaint against an OPSI licensee

Contact   for File a complaint against an OPSI licensee

Address
Main Office
1000 Washington St, Suite 710, Boston, MA 02118
Online
If looking for a status update on a license renewal, please put your full OPSI license number, including prefix, in the subject line. Email Office of Public Safety and Inspections, Division of Occupational Licensure at OPSI-info@mass.gov

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