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File a complaint against an OPSI licensee

Find the forms you need to file a complaint against an OPSI licensee

Contact

Office of Public Safety and Inspections

Phone

Boston Office (617) 727-3200

For any and all matters involving licensing, please contact the Boston Office

Tewksbury (978) 513-9660

The Tewksbury Office does not deal with any questions or inquires regarding licensing. For such matters, please contact the Boston Office

Online

If looking for a status update on a license renewal, please put your full OPSI license number, including prefix, in the subject line. OPSI-info@mass.gov

The Details

What you need

Select the appropriate form and be sure to fill it out completely.

How to file

If you wish to file a complaint electronically, visit our online portal.

Fill out the form completely and return it to:

Office of Public Safety and Inspections

1000 Washington St, Suite 710

Boston, MA 02118

Downloads

OPSI General Complaint Form 2020 (PDF 126.09 KB)
File a Complaint Against an Elevator Contractor (PDF 685.7 KB)
File a complaint against an CSL holder (PDF 172.62 KB)

Contact

Address
1000 Washington St, Suite 710, Boston, MA 02118
Directions 
Tewksbury Office, Tewksbury Hospital - Old Anne Sullivan Building
365 East Street , Tewksbury, MA 01876
Directions 
Springfield Office
1 Armory Street , Building 15, 2nd Floor, Springfield, MA 01102
Directions 
Phone
Boston Office (617) 727-3200

For any and all matters involving licensing, please contact the Boston Office

Tewksbury (978) 513-9660

The Tewksbury Office does not deal with any questions or inquires regarding licensing. For such matters, please contact the Boston Office

Online
If looking for a status update on a license renewal, please put your full OPSI license number, including prefix, in the subject line. OPSI-info@mass.gov
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