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File an appeal with the Small Business Loan Review Board

If you are a small businesses with gross revenues of $1 million or less in the preceding fiscal year and your small business loan has been denied, you may be eligible to file an appeal with the Small Business Loan Review Board.

Contacts

Division of Banks

Phone

Main Call Division of Banks, Main at (617) 956-1500

Open Monday through Friday 9:00 am - 4:00 pm.

Toll-Free Call Division of Banks, Toll-Free at (800) 495-BANK (2265)

Open Monday through Friday 9:00 am - 4:00 pm.

TDD Call Division of Banks, TDD at (617) 956-1577

Open Monday through Friday 9:00 am - 4:00 pm. Use this number if you are hearing impaired.

Online

Contact us Contact detail by unit or inquiry 
Press Contact (Media Inquiries Only) Email Division of Banks at ocabr.communications@mass.gov

The Details   of File an appeal with the Small Business Loan Review Board

What you need   for File an appeal with the Small Business Loan Review Board

Small business loans that have been denied on an unreasonable basis may appeal to the Small Business Loan Review Board. Types of small business loans that are eligible for review include:

  • Lines of credit
  • Term loans
  • Overdraft protection on corporate accounts
  • Corporate credit cards

Requests for the acquisition or refinancing of commercial real estate or investment properties are not eligible for review.

How to file   File an appeal with the Small Business Loan Review Board

Mail your appeal to the DOB's Small Business Loan Review Board Administrative Secretary. 

Administrative Secretary
Small Business Loan Review Boards
Division of Banks
1000 Washington Street, 10th Floor
Boston, MA 02118-6400

Fax your appeal to the DOB's Small Business Loan Review Board Administrative Secretary. 

Administrative Secretary
Small Business Loan Review Boards
Division of Banks
(617) 956-1599

Next steps   for File an appeal with the Small Business Loan Review Board

  1. DOB contacts lender

    The Small Business Loan Review Board's Administrative Secretary contacts the lender requesting copies of your entire loan package be sent to the DOB.

  2. Loan package presented for review

    Your loan package is presented for review at the Small Business Loan Review Board's next scheduled meeting.

    Members of the Small Business Loan Review Board review each loan denial to determine if the basis of the denial was unreasonable.

    Neither you nor the lender attend the Small Business Loan Review Board meeting. 

  3. Decision

    You are notified by mail of your small business loan appeal decision.

Contact   for File an appeal with the Small Business Loan Review Board

Address
Main Office
1000 Washington Street, 10th Floor, Boston, MA 02118-6400
Directions 
Phone
Main Call Division of Banks, Main at (617) 956-1500

Open Monday through Friday 9:00 am - 4:00 pm.

Toll-Free Call Division of Banks, Toll-Free at (800) 495-BANK (2265)

Open Monday through Friday 9:00 am - 4:00 pm.

TDD Call Division of Banks, TDD at (617) 956-1577

Open Monday through Friday 9:00 am - 4:00 pm. Use this number if you are hearing impaired.

Online
Contact us Contact detail by unit or inquiry 
Press Contact (Media Inquiries Only) Email Division of Banks at ocabr.communications@mass.gov
Fax
(617) 956-1599

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