Division of Banks (DOB)

The Division of Banks (DOB) is the chartering authority and primary regulator for financial service providers in Massachusetts. DOB's primary mission is to ensure a sound, competitive, and accessible financial services environment throughout the Commonwealth.

Contact Us

Address

Main Office
1000 Washington Street, 10th Floor, Boston, MA 02118-6400

Phone

Open Monday through Friday 9:00 am - 5:00 pm.

Open Monday through Friday 9:00 am - 5:00 pm.

Open Monday through Friday 9:00 am - 5:00 pm. Use this number if you are hearing impaired.

Fax

(617) 956-1599

Who we serve

The DOB supervises over 180 state-chartered banks and credit unions and over 8,000 non-depository institutions doing business in Massachusetts. The supervision of these entities allows us to implement and enforce consumer protection laws while providing consumers the information needed to make informed financial decisions.

Non-depository institutions doing business in Massachusetts supervised by the DOB include:

  • Mortgage lenders
  • Mortgage brokers
  • Mortgage loan originators
  • Consumer finance companies
  • Money service businesses
  • Debt collectors
  • Loan servicers¬†

Learn more about the DOB, the departmental units, and the Commissioner of Banks. 

Recent news & announcements from Division of Banks

News

First Quarter 2018 Enforcement Bulletin 

4/20/2018 Division of Banks

News

Massachusetts Office of Consumer Affairs and Division of Banks Recognize Financial Literacy Month 

4/12/2018 Office of Consumer Affairs and Business Regulation

Upcoming Events from Division of Banks

No upcoming events scheduled

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