Get Answers to Your Questions About Cleanup of Contaminated Properties

Have questions about the Massachusetts Contingency Plan or the Waste Site Cleanup Program? Here's how to get answers!

MassDEP Waste Site Cleanup Program Contact Information

Phone

(1) Call your local Fire Department, then (2) Call MassDEP - 24/7

MassDEP Boston Headquarters - ask for the Waste Site Cleanup program

Online

For general program information, please email your questions to: Email MassDEP Waste Site Cleanup Program Contact Information at BWSC.Information@state.ma.us
For specific questions about waste site cleanup regulations and requirements: Email MassDEP Waste Site Cleanup Program Contact Information at BWSC.Regulations@state.ma.us

The Details of Get Answers to Your Questions About Cleanup of Contaminated Properties

What you need for Get Answers to Your Questions About Cleanup of Contaminated Properties

The Massachusetts DEP Bureau of Waste Site Cleanup has initiated an email-based inquiry system to help you get you questions into the hands of DEP staff who can answer them.  Please be as succinct as possible and provide a return email address and telephone number.

Questions about the REGULATIONS:

If you have questions about the specific regulatory language in the Massachusetts Contingency Plan (310 CMR 40.0000) and MassDEP's interpretation of these requirements, send them to: bwsc.regulations@state.ma.us.

Examples of MCP interpretation and Waste Site Cleanup Program issues include:

  • the meaning of a specific citation in the Massachusetts Contingency Plan, 310 CMR 40.0000;
  • the application of a specific Waste Site Cleanup Program policy and/or "Question and Answer" document;
  • the process and procedures to be followed when interacting with a DEP office (e.g., providing submittals, linking RTNs)

This system is intended to provide answers to questions that DEP alone can answer. Due to resource constraints, DEP cannot, at this time, respond to inquires outside the scope of this service, including:

  • advice on site assessment approaches or decisions;
  • recommendations on remedial technologies;
  • information on agency experiences and past actions

The questions submitted to BWSC.Regulations@state.ma.us will form the basis of future MCP Q&A publications.

How to get Get Answers to Your Questions About Cleanup of Contaminated Properties

Email regulatory questions to:  BWSC.Regulations@state.ma.us

Contact for Get Answers to Your Questions About Cleanup of Contaminated Properties

Phone

(1) Call your local Fire Department, then (2) Call MassDEP - 24/7

MassDEP Boston Headquarters - ask for the Waste Site Cleanup program

Online
For general program information, please email your questions to: Email MassDEP Waste Site Cleanup Program Contact Information at BWSC.Information@state.ma.us
For specific questions about waste site cleanup regulations and requirements: Email MassDEP Waste Site Cleanup Program Contact Information at BWSC.Regulations@state.ma.us

Feedback

Did you find what you were looking for on this webpage? * required
We use your feedback to help us improve this site but we are not able to respond directly. Please do not include personal or contact information. If you need a response, please locate the contact information elsewhere on this page or in the footer.
We use your feedback to help us improve this site but we are not able to respond directly. Please do not include personal or contact information. If you need a response, please locate the contact information elsewhere on this page or in the footer.

If you need to report child abuse, any other kind of abuse, or need urgent assistance, please click here.

Feedback