Contact for How to Report a Phishing Email
EOTSS Security Operations Center
Online
The Details of How to Report a Phishing Email
What you need for How to Report a Phishing Email
The Commonwealth has been, and will continue to be, a target of phishing schemes and other web-based scams. It is incumbent upon us to remain vigilant.
Please follow the steps listed below if you have reason to believe you received a phishing email.
How to report How to Report a Phishing Email
Report the phishing email to the EOTSS Security Operations Center: eotss-soc@mass.gov
The easiest way is to forward a copy of the email as an attachment
Forward Email as Attachment
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Select the email in the message list.
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On the main Outlook Ribbon, select More > Forward as attachment. See instructions for newer versions of Outlook.
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Send the email to the EOTSS Security Operations Center at eotss-soc@mass.gov.
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Delete the suspicious message.
Alternative Method
Create New Outlook Message (Drag and Drop)
- Create a New Outlook Message
- Drag the suspicious message into the New Message
- Address the New Message to: eotss-soc@mass.gov and SEND
- Delete the suspicious message
Next steps for How to Report a Phishing Email
What if I interacted with the Phishing Email?
In most cases, phishing emails can be deleted and ignored once appropriately reported. However, if you've interacted with a phishing email, such as clicked on a link or provided sensitive information in response, please reach out to the EOTSS Security Operations Center to discuss next steps.