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Initiate a new cable license

The issuing authority may engage in initial licensing either to bring cable television services to a commuity for the first time or to provide the community with a choice in cable television providers. The Department oversees this initial process.

Contact

Department of Telecommunications and Cable

Phone

Main: (617) 305-3580

Open from 8:45 a.m.–5 p.m., M-F

Consumer hotline: (800) 392-6066

Open from 9 a.m.–5 p.m., M-F

Online

Consumer complaint form 
Electronic filings: dtc.efiling@mass.gov
General inquiries: consumer.complaints@mass.gov

The Details

What you need

The issuing authority for the municipality will receive a cable license application (Form 100) from the cable operator, along with a $100.00 filing fee. On this page you will find an initial cable licensing guide that the Department has prepared to assist in the initial licensing process.

How to file

It is the responsibility of the issuing authority to provide a copy of the final executed license to the Department. The issuing authority can email a PDF to dtc.efiling@mass.gov

It is the responsibility of the issuing authority to provide a copy of the final executed license to the Department. The issuing authority, if it has not emailed a copy, can mail a hardcopy to the Department:

Department of Telecommunications and Cable
1000 Washington Street, Suite 820
Boston, MA 02118

Downloads

Initial cable licensing guide for municipalities (PDF 231.9 KB)
Form 100 (PDF 218.67 KB)

Contact

Address
1000 Washington Street, Suite 600, Boston, MA 02118
Directions 
Phone
Main: (617) 305-3580

Open from 8:45 a.m.–5 p.m., M-F

Consumer hotline: (800) 392-6066

Open from 9 a.m.–5 p.m., M-F

Online
Consumer complaint form 
Electronic filings: dtc.efiling@mass.gov
General inquiries: consumer.complaints@mass.gov
Fax
(617) 988-8288

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