Skip to main content

Initiate a new cable license

The issuing authority may engage in initial licensing either to bring cable television services to a commuity for the first time or to provide the community with a choice in cable television providers. The Department oversees this initial process.

Contacts

Department of Telecommunications and Cable

Phone

Open from 8:45 a.m.–5 p.m., M-F Call Department of Telecommunications and Cable, Open from 8:45 a.m.–5 p.m., M-F at (617) 305-3580

If you have Diversity, Affirmative Action or Equal Employment Opportunity questions or need a Reasonable Accommodation, please contact Diversity Officer/ADA Coordinator Sarah K. Monahan.

Consumer hotline: Call Department of Telecommunications and Cable, Consumer hotline: at (800) 392-6066

Open from 9 a.m.–5 p.m., M-F

Online

Consumer complaint form 
Electronic filings: Email Department of Telecommunications and Cable at dtc.efiling@mass.gov
General inquiries: Email Department of Telecommunications and Cable at consumer.complaints@mass.gov

The Details

What you need

The issuing authority for the municipality will receive a cable license application (Form 100) from the cable operator, along with a $100.00 filing fee. On this page you will find an initial cable licensing guide that the Department has prepared to assist in the initial licensing process.

How to file

It is the responsibility of the issuing authority to provide a copy of the final executed license to the Department. The issuing authority can email a PDF to dtc.efiling@mass.gov

It is the responsibility of the issuing authority to provide a copy of the final executed license to the Department. The issuing authority, if it has not emailed a copy, can mail a hardcopy to the Department:

Department of Telecommunications and Cable
One Federal Street, Suite 0740
Boston, MA 02110-2012

Downloads

Open PDF file, 252.96 KB,  Initial cable licensing guide for municipalities (English, PDF 252.96 KB)
Open PDF file, 218.67 KB,  Form 100 (English, PDF 218.67 KB)

Contact

Address
One Federal Street , Suite 0740, Boston, MA 02110-2012
Directions 
Phone
Open from 8:45 a.m.–5 p.m., M-F Call Department of Telecommunications and Cable, Open from 8:45 a.m.–5 p.m., M-F at (617) 305-3580

If you have Diversity, Affirmative Action or Equal Employment Opportunity questions or need a Reasonable Accommodation, please contact Diversity Officer/ADA Coordinator Sarah K. Monahan.

Consumer hotline: Call Department of Telecommunications and Cable, Consumer hotline: at (800) 392-6066

Open from 9 a.m.–5 p.m., M-F

Online
Consumer complaint form 
Electronic filings: Email Department of Telecommunications and Cable at dtc.efiling@mass.gov
General inquiries: Email Department of Telecommunications and Cable at consumer.complaints@mass.gov
Fax
(617) 988-8288

Related

Help Us Improve Mass.gov  with your feedback

Please do not include personal or contact information.
Feedback