Join the Experience Research Community of Practice

The Experience Research (XR) Community of Practice is focused on developing the experience research skills of state employees and partners who build products and services for Massachusetts. We hold workshops and seminars every month.

Massachusetts Digital Service

The Details

What is the XR Community of Practice?

The Experience Research Community of Practice includes professional experience researchers and people who need to do research activities who want to learn, share their work, and connect with other state employees doing human-centered research. The community:

  • Helps you learn about experience research activities across state government
  • Understands different methods of presenting research data
  • Offers a human-centered approach to designing research studies
  • Helps you better understand experience research frameworks, policies, procedures, and methods
  • Provides advice and guidance to state employees about conducting research
  • Reduces roadblocks and barriers to doing research

Format

This community of practice usually meets the second Thursday of each month.

The meeting structure depends on the activity/activities on the agenda for a given week.

For example:

  • Workshop meetings usually consist of a short group activity followed by a debrief about what we learned
  • Guest speaker meetings usually focus on a demo of the research or project the guest is working on

In general, meetings are interactive and encourage knowledge sharing and collaboration. People who attend meetings should come ready to participate. 

Who can join?

We welcome anyone who wants to or needs to understand the experiences that they are providing to people.

Attendees might include experience researchers, content strategists, experience designers, service design, product managers, program managers, and experience owners.

How to join

Fill out this form to add yourself to the Experience Research Community of Practice mailing list.

Contact

Address
1 Ashburton Place, Boston, MA 02108

Help Us Improve Mass.gov  with your feedback

Please do not include personal or contact information.
Feedback