This community focuses on developing the experience research skills of state employees and partners who build products and services for Massachusetts.
- This page, Experience Research (XR) Community of Practice, is offered by
- Massachusetts Digital Service
What is the Experience Research (XR) Community of Practice?
The Experience Research (XR) Community of Practice brings together professional experience researchers and others who conduct research to learn together, share their work, and connect with state employees focused on constituent-centered research. The community helps you:
- Learn what experience research is happening across state government
- Learn different ways to share and explain research findings
- Use a people-centered approach when planning and running research
- Get advice and support for doing research at the state
The community meets monthly. Meetings are interactive and encourage knowledge sharing and collaboration. People who attend should come ready to participate.
Who can join?
We welcome state employees and partners who want to or need to understand the experiences that they are providing to people.
Attendees might include experience researchers, content strategists, experience designers, service design, product managers, program managers, and experience owners.
Featured resources
Creating a screening survey
Strategies for creating effective screeners to recruit participants for a research study. Also includes model screeners you can download and adapt.
Compensating XDR participants
Guidelines for how state organizations should compensate people who participate in research studies.
Informed consent form template
State organizations can use this template to collect informed consent for participants in state research studies.