Contacts
Massachusetts Digital Service
The Details
What is this community for?
This Community of Practice provides resources and tools for social media managers employed by the Commonwealth to expand their knowledge about social media platforms, troubleshoot issues, and generally come together to share best practices across various networks.
Format
This community of practice is conducted via Microsoft Teams. There are no virtual or in-person meetings.
The community consists of six channels:
- General: This channel provides space for broader questions, updates, or alerts that might not fit into the other categories
- Best Practices: This channel offers updates about social media best practices related to accessibility, inclusivity, and content in general
- Boost Requests: This channel helps social media managers collaborate to promote programs and initiatives
- Job Postings: This channel is for amplifying job postings and asking others to share them via their social media channels
- Kudos: This channel is a space to congratulate and celebrate others on campaigns, videos, and other exciting work
- Platform Support: This channel is for troubleshooting issues, such as difficulty posting to channels and platform outages
Who can join?
Any Commonwealth employee responsible for managing social media channels is welcome to join. If you are not a social media manager but want to stay informed about social media best practices and platforms, you are also encouraged to join!
How to join
Complete this form to join the Social Media Manager Community of Practice.