Log in links for this page

Microsoft O365 International Access

Request access to Microsoft O365 for a person who has been authorized to work remotely outside of the United States.

EOTSS End User and IT Service Support

Phone

Support for Commonwealth end users and IT support personnel

The Details of Microsoft O365 International Access

Features for Microsoft O365 International Access

If a user will be working outside of the United States and requires access to Microsoft O365, a Designated Security Officer (DSO) must request access to Microsoft O365 for that user.  

Please note that all requests for users traveling to a high-risk country will be reviewed by the EOTSS Chief Information Security Office (CISO) for approval or denial. The list published below is regularly maintained by the CISO. Requests for users traveling to a country that is not on the following list do not require EOTSS CISO approval 

How to request Microsoft O365 International Access

Policies for Microsoft O365 International Access

IS.002 Acceptable Use Policy

International Access for VPN and Microsoft Office 365 

If personnel will be working outside of the United States and they require access to the VPN or Microsoft O365, a Designated Security Officer (DSO) must request access to Microsoft O365 for that person.  

Please note that as of March 2022, the following countries are not permitted:

Afghanistan

Eritrea

Mali

Syria

Algeria

Eswatini

Mauritania

Tajikistan

Azerbajian

Ethiopia

Moldova

Tanzania

Belarus

Guinea-Bissau

Myanmar (Burma)

Tunisia

Burkina Faso

Haiti

Nicaragua

Turkey

Burundi

Honduras

Niger

Turkmenistan

Central African Republic

Hong Kong

Nigeria

Uganda

Chad

India

North Korea

Ukraine

China

Indonesia

Pakistan

United Arab Emirates

Colombia

Iran

Philippines

Venezuela

Congo, Democratic Republic

Iraq

Russia

Yemen

Crimea (Region of Ukraine)

Israel

Saudi Arabia

 

Cuba

Kenya

Somalia

 

Ecuador

Lebanon

South Sudan

 

El Salvador

Libya

Sudan

 


The list above was created by using a combination of sources from the federal government commerce ban, the CDC, and the US Department of State. 

Refer to the U.S. Department of State for a listing of current travel advisories: 
https://travel.state.gov/content/travel/en/traveladvisories/traveladvisories.html/  

Note the Travel Advisory levels (1-4) and the threat indicators: 

Example screenshot of State Department Travel Advisory levels

Contact for Microsoft O365 International Access

Address
McCormack Building
1 Ashburton Place, 8th Floor, Boston, MA 02108

Help Us Improve Mass.gov with your feedback

Feedback