
Log in links for this page
- This page, Microsoft O365 International Access, is offered by
- Executive Office of Technology Services and Security
Microsoft O365 International Access
Request access to Microsoft O365 for a person who has been authorized to work remotely outside of the United States.
Contact for Microsoft O365 International Access
EOTSS End User and IT Service Support
Phone
EOTSS End User IT Service Desk
Call EOTSS End User and IT Service Support, EOTSS End User IT Service Desk at (844) 435-7629
Support for Commonwealth end users and IT support personnel
The Details of Microsoft O365 International Access
Features for Microsoft O365 International Access
If a user will be working outside of the United States and requires access to Microsoft O365, a Designated Security Officer (DSO) must request access to Microsoft O365 for that user.
Please note that all requests for users traveling to a high-risk country will be reviewed by the EOTSS Chief Information Security Office (CISO) for approval or denial. The list published below is regularly maintained by the CISO. Requests for users traveling to a country that is not on the following list do not require EOTSS CISO approval
How to request Microsoft O365 International Access
Policies for Microsoft O365 International Access
International Access for VPN and Microsoft Office 365
If personnel will be working outside of the United States and they require access to the VPN or Microsoft O365, a Designated Security Officer (DSO) must request access to Microsoft O365 for that person.
Please note that as of March 2022, the following countries are not permitted:
Afghanistan |
Eritrea |
Mali |
Syria |
Algeria |
Eswatini |
Mauritania |
Tajikistan |
Azerbajian |
Ethiopia |
Moldova |
Tanzania |
Belarus |
Guinea-Bissau |
Myanmar (Burma) |
Tunisia |
Burkina Faso |
Haiti |
Nicaragua |
Turkey |
Burundi |
Honduras |
Niger |
Turkmenistan |
Central African Republic |
Hong Kong |
Nigeria |
Uganda |
Chad |
India |
North Korea |
Ukraine |
China |
Indonesia |
Pakistan |
United Arab Emirates |
Colombia |
Iran |
Philippines |
Venezuela |
Congo, Democratic Republic |
Iraq |
Russia |
Yemen |
Crimea (Region of Ukraine) |
Israel |
Saudi Arabia |
|
Cuba |
Kenya |
Somalia |
|
Ecuador |
Lebanon |
South Sudan |
|
El Salvador |
Libya |
Sudan |
|
The list above was created by using a combination of sources from the federal government commerce ban, the CDC, and the US Department of State.
Refer to the U.S. Department of State for a listing of current travel advisories:
https://travel.state.gov/content/travel/en/traveladvisories/traveladvisories.html/
Note the Travel Advisory levels (1-4) and the threat indicators:

Contact for Microsoft O365 International Access
Phone
EOTSS End User IT Service Desk
Call EOTSS End User and IT Service Support, EOTSS End User IT Service Desk at (844) 435-7629
Support for Commonwealth end users and IT support personnel
Address
Online
Cybersecurity questions:
Email Cybersecurity and Enterprise Risk Management at CommonwealthCISO@mass.gov
Risk management questions:
Email Cybersecurity and Enterprise Risk Management at ERM@mass.gov