Contacts
MassHealth Customer Service for Providers
Phone
Open Monday–Friday 8 a.m.–5 p.m.
MassHealth Customer Service Center - Provider Publications
Phone
Open Monday–Friday 8 a.m.–5 p.m.
Open Monday–Friday 8 a.m.–5 p.m.
The Details
What you need
You will need a Customer Service Web Account to order publications online.
If you don't have an account, go to the Customer Web Portal to request access.
How to order
Log in to your Customer Service Web Account or create a new account.
If you don't have an account, you can go to MassHealth Provider Forms to download MassHealth forms without setting up an account.
Forms are generally available in PDF and either Word (DOC or DOCX), RTF, or TXT formats.
Note: Doc, DOCX, TXT, and RTF files are provided for screen readers used by people who are blind or visually impaired. They are not intended as submittable forms.
Contact
Address
Phone
Open Monday–Friday 8 a.m.–5 p.m.
Fax
Address
Phone
Open Monday–Friday 8 a.m.–5 p.m.
Open Monday–Friday 8 a.m.–5 p.m.
Online
Fax
To request a provider manual or PA forms