Contacts
MassHealth Customer Service for Providers
Phone
Open Monday–Friday 8 a.m.–5 p.m.
MassHealth Customer Service Center - Provider Publications
Phone
Open Monday–Friday 8 a.m.–5 p.m.
Open Monday–Friday 8 a.m.–5 p.m.
The Details of Order Provider Publications
What you need for Order Provider Publications
You will need a Customer Service Web Account to order publications online.
If you don't have an account, go to the Customer Web Portal to request access.
How to order Order Provider Publications
Log in to your Customer Service Web Account or create a new account.
If you don't have an account, you can go to MassHealth Provider Forms to download MassHealth forms without setting up an account.
Forms are generally available in PDF and either Word (DOC or DOCX), RTF, or TXT formats.
Note: Doc, DOCX, TXT, and RTF files are provided for screen readers used by people who are blind or visually impaired. They are not intended as submittable forms.
Contact for Order Provider Publications
Address
Phone
Open Monday–Friday 8 a.m.–5 p.m.
Fax
Address
Phone
Open Monday–Friday 8 a.m.–5 p.m.
Open Monday–Friday 8 a.m.–5 p.m.
Online
Fax
To request a provider manual or PA forms