Report an incident

Please be advised that the Office of Public Safety and Inspections (OPSI) has instituted a new protocol for the reporting of incidents that require the immediate attention of the OPSI.

Office of Public Safety and Inspections

The Details of Report an incident

What you need for Report an incident

OPSI Incident Hotline

This number should be used for all OPSI related events, including but not limited to the following: 
1. Building collapse/failure
2. Elevators/escalators
3. Boiler or air tank failure/explosion
4. Amusement or tramway incidents
5. Horse carriage incidents
6. Incidents involving hoisting and
excavating equipment.

For all Non-Emergency calls please dial 617-727-3200

How to report Report an incident

If there is an Emergency involving a OPSI regulated activity please contact the Massachusetts Emergency Management Agency at (508) 820-1444 to report OPSI related incident.

Contact for Report an incident

1000 Washington St, Suite 710, Boston, MA 02118
Tewksbury Office, Tewksbury Hospital - Old Anne Sullivan Building
365 East Street , Tewksbury, MA 01876
Springfield Office
One Armory Square , Building 15, 2nd Floor, Springfield, MA 01102