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Report an incident

Please be advised that the Office of Public Safety and Inspections (OPSI) has instituted a new protocol for the reporting of incidents that require the immediate attention of the OPSI.

Contacts

Office of Public Safety and Inspections, Division of Occupational Licensure

Phone

Main Phone Number Call Office of Public Safety and Inspections, Division of Occupational Licensure, Main Phone Number at (617) 727-3200

Open Mon. - Fri., 8:45 am - 5:00 pm

MassRelay (TTY & ASCII) Call Office of Public Safety and Inspections, Division of Occupational Licensure, MassRelay (TTY & ASCII) at 711

Online

If looking for a status update on a license renewal, please put your full OPSI license number, including prefix, in the subject line. Email Office of Public Safety and Inspections, Division of Occupational Licensure at OPSI-info@mass.gov

The Details

What you need

OPSI Incident Hotline

This number should be used for all OPSI related events, including but not limited to the following: 
1. Building collapse/failure
2. Elevators/escalators
3. Boiler or air tank failure/explosion
4. Amusement or tramway incidents
5. Horse carriage incidents
6. Incidents involving hoisting and
excavating equipment.


For all Non-Emergency calls please dial 617-727-3200

How to report

If there is an Emergency involving a OPSI regulated activity please contact the Massachusetts Emergency Management Agency at (508) 820-1444 to report OPSI related incident.

Contact

Address
Main Office
One Federal Street, Suite 600, Boston, MA 02110-2012
Directions 
Phone
Main Phone Number Call Office of Public Safety and Inspections, Division of Occupational Licensure, Main Phone Number at (617) 727-3200

Open Mon. - Fri., 8:45 am - 5:00 pm

MassRelay (TTY & ASCII) Call Office of Public Safety and Inspections, Division of Occupational Licensure, MassRelay (TTY & ASCII) at 711
Online
If looking for a status update on a license renewal, please put your full OPSI license number, including prefix, in the subject line. Email Office of Public Safety and Inspections, Division of Occupational Licensure at OPSI-info@mass.gov

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