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Report an incident

Please be advised that the Office of Public Safety and Inspections (OPSI) has instituted a new protocol for the reporting of incidents that require the immediate attention of the OPSI.

Office of Public Safety and Inspections

Phone

For any and all matters involving licensing, please contact the Boston Office

The Tewksbury Office does not deal with any questions or inquires regarding licensing. For such matters, please contact the Boston Office

Online

If looking for a status update on a license renewal, please put your full OPSI license number, including prefix, in the subject line. Email Office of Public Safety and Inspections at OPSI-info@mass.gov

The Details of Report an incident

What you need for Report an incident

OPSI Incident Hotline

This number should be used for all OPSI related events, including but not limited to the following: 
1. Building collapse/failure
2. Elevators/escalators
3. Boiler or air tank failure/explosion
4. Amusement or tramway incidents
5. Horse carriage incidents
6. Incidents involving hoisting and
excavating equipment.


For all Non-Emergency calls please dial 617-727-3200

How to report Report an incident

If there is an Emergency involving a OPSI regulated activity please contact the Massachusetts Emergency Management Agency at (508) 820-1444 to report OPSI related incident.

Contact for Report an incident

Address
1000 Washington St, Suite 710, Boston, MA 02118
Tewksbury Office, Tewksbury Hospital - Old Anne Sullivan Building
365 East Street , Tewksbury, MA 01876
Springfield Office
1 Armory Street , Building 15, 2nd Floor, Springfield, MA 01102
Phone

For any and all matters involving licensing, please contact the Boston Office

The Tewksbury Office does not deal with any questions or inquires regarding licensing. For such matters, please contact the Boston Office

Online
If looking for a status update on a license renewal, please put your full OPSI license number, including prefix, in the subject line. Email Office of Public Safety and Inspections at OPSI-info@mass.gov
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