The Details
What you need
All applicants must complete an application on the Board’s eLIPSE platform.
Important Points to be aware of before you start:
A legal name change requires uploading a copy of the court document or marriage certificate etc. and surrender of the old license to the Board office. If unable to upload the documents, email the document to the board and state the application ID reference number in the Email.
How to request
- Applications, renewals, and reinstatements must be submitted online through the eLIPSE portal.
- You will be asked to submit all required documents via the eLIPSE platform, including a DOL CORI form. Once submitted, you will be notified of any required next steps.
- Payment will also be made via the eLIPSE platform.
- For instructions on managing your licenses and permits, view the DOL eLIPSE How-to-Guides.
Incomplete applications will be held open for 180 days from the date of application receipt to allow applicants to provide the missing information or documentation. After 180 days, the incomplete application will be considered abandoned, and applicants will need to submit a new application and payment.
You may call our Welcome Center at 617-701-8895 any time between 9:00am- 5:00pm. Our welcome center staff will guide you through the process.
You may visit our Welcome Center at One Federal Street, Suite 600, Boston MA 02110 between 9:00am- 5:00pm. Our welcome center staff will guide you through the process via our agency kiosks or your personal laptop/mobile device.
To apply by mail or email, or if you need reasonable accommodation, please reach out to the board for next steps via the email or phone number below.