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Request a password reset for your Dept. of Industrial Accidents account

If you already have an online account with the Department of Industrial Accidents (DIA) but forgot your password, find out how to get it reset.

Contacts

IT Unit Help Desk

Phone

Call IT Unit Help Desk at (857) 321-7302

Open M-F 9 am - 5 pm

Online

DIA IT Help Desk Email IT Unit Help Desk at DIAITsupport@mass.gov

The Details

What you need

  • DIA online account
  • Valid email
  • PC, tablet or smart phone

How to request

Email the DIA IT Help Desk: DIA_ITSupport@mass.gov with the following information:

  • Your full name
  • Organization (if applicable)
  • Username
  • Daytime phone number

Call the DIA IT Help Desk: (857) 321-7302 and have the following information ready:

  • Your full name
  • Organization (if applicable)
  • Username
  • Daytime phone number

Contact

Address
Lafayette City Center, 2 Avenue de Lafayette, Boston, MA 02111-1750
Directions 
Phone
Call IT Unit Help Desk at (857) 321-7302

Open M-F 9 am - 5 pm

Online
DIA IT Help Desk Email IT Unit Help Desk at DIAITsupport@mass.gov

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