Records Access Officer (Governor's Office)
What you need
The Office of the Governor encourages you to use the form linked below to make a public records request (PRR) of the Governor’s Office. This helps to ensure the most expeditious and accurate response to your request. Otherwise, written requests may be delivered by hand, mail, email or fax (if available). While requests for public records may be made orally in person to an RAO, such requests may not be the subject of an appeal. Telephone requests may be accepted at the discretion of the RAO.
The Office of the Governor has designated the employee listed to the right as the Primary Records Access Officer (RAO) who will assist requesters in fulfilling their requests.
Only questions pertaining to the PRR process or a PRR status should be sent to the email account of the Primary RAO.
Please note that the Office of the Governor is not one of the instrumentalities enumerated in G.L. c. 4, §7, cl. 26, and therefore its records are not subject to disclosure under the public records law. The Supreme Judicial Court has so held. See Lambert v. Executive Director of the Judicial Nominating Council, 425 Mass. 406, 409 (1997). Notwithstanding Lambert, it is the voluntary practice of the Office to consider and to respond to public records requests on a case-by-case basis.
How to request
Requests can be made through our public records form.
Rachel Sang, Primary RAO
24 Beacon Street, Room 271
Boston, MA 02133
On June 3, 2016, Governor Baker signed into law “An Act to Improve Public Records,” enhancing public access to information. That law went into effect January 1, 2017. While diligent efforts are made every day across the Executive Branch to respond to a large number of public record requests, this law provides standards that will improve our approach so as to reduce delays and costs that burden accessibility.
Consider how you can narrow the scope of your request to expedite the production process. The first four hours of work performed to respond to a PRR will be performed at no cost. After that, the agency may charge up to $25 per hour.
Public agencies must adhere to the law requiring them to secure personally identifiable information and prevent unwarranted invasions of privacy. Documents containing such information must be redacted carefully before releasing, expanding time needed for production. Consider how you might revise your PRR to exclude records containing such information.
Contacting a Secretariat or Agency
To help avoid delay in responses, please consider whether your public record request would more appropriately be directed to a secretariat or agency.
Each secretariat and agency has a designated RAO who will receive and respond to public records requests.
|Secretariat (linked to PRR Page)||RAO Email|
|Administration & Finance A&F Secretariat Public Records Requests||ANF.RAO@state.ma.us|
|Education Education Secretariat Public Records Requests||EOE.RAO@state.ma.us|
|Energy & Environmental Affairs Public Records Request||EOEEA.RAO@state.ma.us|
|Health & Human Services Public Records Request||EHS.RAO@state.ma.us|
|Housing & Economic Development EOHED Public Records Requests||HED.RAO@state.ma.us|
|Labor & Workforce Development Public Records Requests|
|Public Safety & Security Executive Office of Public Safety and Security Public Records Requests||EOPSS.RAO@state.ma.us|
|Technology Services and Security Public Records Requestsfirstname.lastname@example.org|
|Transportation Public Records Requestsemail@example.com|